Business Technology

2 class hrs/wk, 2 cr.

Covers the use of electronic printing calculators to solve simple business and mathematical problems. Stresses speed and accuracy in touch operation of the calculator.

Prerequisite: grade of “C” or better in MTH060.

F, Sp

2 lab hrs/wk, 1 cr.

Introduces use of electronic calculators to solve problems involving addition, subtraction, multiplication, division, and fractions. Includes speed and accuracy in touch operation of the calculator.

F, W, Sp, Su

2 lab hrs/wk, 1 cr.

Continues BT061A. Applies the functions of an electronic calculator to solve business problems. Covers the percentage formula, simple interest, trade discounts, payroll, and consumer installment buying. Stresses speed and accuracy in touch operation of the calculator.

Prerequisite: grade of “C” or better in MTH060 and BT061A.

Offered as needed.

3 class hrs/wk, 3 cr.

Emphasizes basic English skills including proper use of possessives, pronouns, verbs, spelling, parts of speech, sentence patterns, terminal punctuation, and the dictionary. Uses these skills in writing and saying clear, concise sentences.

F, W, Sp, Su

3 class hrs/wk, 3 cr.

Emphasizes eff ective business writing by focusing on proper grammar, punctuation, and sentence structure. Covers the writing of business-related paragraphs.

Prerequisite: grade of “C” or better in BT084 or consent of instructor based on proficiency exam.

F, W, Sp

3 class hrs/wk, 3 cr.

Emphasizes the personal and professional strengths sought by employers in hiring and promoting employees. Promotes individual self-assessment as a tool to compare those traits with the student’s own personal and professional strengths and weaknesses. Offers opportunities to develop step-by-step approaches toward enhancing professional marketability.

F, W

3 class hrs/wk, 3 cr.

Presents eff ective proofreading techniques emphasizing punctuation, word division, spelling, grammar, numbers, and abbreviations. Includes practical applications and use of an offi ce reference manual while developing editing and pre-transcription skills.

Prerequisite: grade of “C” or better in BT085.

W, Sp

1 class hr/wk, 1 cr.

Presents eff ective proofreading techniques emphasizing word division, spelling, capitalization, numbers, and abbreviations. Includes practical applications and use of an offi ce reference manual while utilizing editing and pre-transcription skills.

Offered as needed.

1 class hr/wk, 1 cr.

Presents eff ective proofreading techniques, emphasizing punctuation, word division, spelling, grammar, and abbreviations. Includes practical applications and use of an offi ce reference manual while developing editing and pre-transcription skills.

Prerequisite: grade of “C” or better in BT085 and BT099A, or equivalent as determined by instructor.

Offered as needed.

1 class hr/wk, 1 cr.

Presents eff ective proofreading techniques, emphasizing punctuation, word division, spelling, grammar, and abbreviations. Includes practical applications and use of an offi ce reference manual while developing editing and pre-transcription skills.

Prerequisite: grade of “C” or better BT085, BT099A and BT099B, or equivalent as determined by instructor.

Offered as needed.

3 class hrs/wk, 3 cr.

Introduces administrative support activities. Includes discussion of human relation issues, telephone usage, development of eff ective listening skills, mailing and shipping services, preparation of fi nancial records, plans for meetings and conferences, travel arrangements, scheduling appointments, meeting with the public, supervision and leadership, and employment opportunities.

F, W, Sp, Su

4 class hrs/wk, 4 cr.

Introduces principles of written, oral, and nonverbal communication. Includes composition of business documents (letters, memoranda, agendas, minutes); use of reference manuals; participation in small groups and business meetings (group dynamics, team building, short oral reports); and preparation of written reports with documentation.

Prerequisite: grade of “C” or better in BT085 or placement through the profi ciency exam.

W, Sp

3 class hrs/wk, 3 cr.

Introduces principles and procedures for efficient organization and control of business records. Covers the creation, management, maintenance, storage, and disposition of records. Includes practice in alphabetic, numeric, subject, and geographic filing systems of correspondence and other papers.

F, Sp

1 class hr/wk, 1 cr.

Introduces basic principles used in the systematic planning of the classification, arrangement, and filing of alphabetic correspondence and the requisition, charge, and follow-up controls.

Offered as needed.

1 class hr/wk, 1 cr.

Presents various types of filing systems: color-coded, alphabetic, subject, numeric, and geographic. Emphasizes records control, transfer, storage, retrieval, and disposition of paper, recorded and special records filing.

Prerequisite: grade of “C” or better in BT128A.

Offered as needed.

1 class hr/wk, 1 cr.

Covers principles and procedures for effi cient organization and control of business records. Includes management of the creation, maintenance, storage, and disposition of records. Also covers automation and micrographics in the study of information resource management.

Prerequisite: grade of “C” or better in BT128B.

Offered as needed.

3 class hr/wk, 3 cr.

Covers various aspects of customer service including verbal communication, non-verbal communication, listening, using technology (telephone, voice mail, e-mail, fax, etc.), written messages, handling diffi cult encounters, understanding diversity, managing stress and time, and encouraging customer loyalty.

F, Sp

See CWE—Cooperative Work Experience.