Quality Science
QS062A Foundations for Quality, Overview (Partnerships for Quality)
1 credit hours, 1 Lecture hours
Provides an orientation to a system of approaches for integrating continuous improvement into a business or organization. Offered as needed.
QS062B Foundations of Quality (Partnerships for Quality)
2 credit hours, 2 Lecture hours
Introduces a system of approaches for integrating continuous improvement into a business or organization. Offered as needed.
QS062C Managing Customer Expectations (Partnerships for Quality)
1 credit hours, 1 Lecture hours
Guides participants through an examination of who their customers are, how to serve them, what value is, and how it evolves. Offered as needed.
QS062D Continuous Process Improvement (Partnerships for Quality)
2 credit hours, 2 Lecture hours
Provides information and practice in process management and improvement. Uses a comprehensive simulation for practicing the quality tools of Continuous Process Improvement (CPI). Offered as needed.
QS062E Simulation for CPI (Partnerships for Quality)
1 credit hours, 1 Lecture hours
Simulates work environment designed to provide practice applying the key tools of process improvement. Participants assume jobs in a fictional company and experience the problems of a traditional workplace first-hand while collaboratively redesigning the system to increase productivity, employee morale and quality. Offered as needed.
QS062F ISO 9000 Overview (Partnerships for Quality)
1 credit hours, 1 Lecture hours
Provides an overview to the ISO 9000 series, a set of international standards that have been developed to provide direction in the design, assessment and maintenance of quality systems. Includes history, standards and the resources required of an organization desiring to implement them. Offered as needed.
QS062G Understanding ISO 9000 (Partnerships for Quality)
1 credit hours, 1 Lecture hours
Prepares participants in companies that will undergo ISO 9000 registration. Offered as needed.
QS062H Quality Auditing (Partnerships for Quality)
1 credit hours, 1 Lecture hours
Provides an understanding of the quality auditing process, with particular focus and application on internal quality auditing and associated role of corrective action. Offered as needed.
QS062I Effective Team Skills (Partnerships for Quality)
2 credit hours, 2 Lecture hours
Provides an opportunity to learn and practice effective team skills using a variety of learning modules, including team activities, simulation, role-play, meeting practice, presentations, self-assessments, surveys and discussion. Offered as needed.
QS062J Facilitating Effective Teams (Partnerships for Quality)
2 credit hours, 2 Lecture hours
Presents team facilitator and team facilitation skills through a variety of learning modules, including team activities, videotaping, simulation, role-play, meeting practice, presentations, self-assessments, surveys, process analysis and discussion. Offered as needed.
QS062K Putting Teams to Work (Partnerships for Quality)
1 credit hours, 1 Lecture hours
Examines the merit of teams and how teams might support their organization's business strategy through team activities, simulation, role-play, meeting practice, presentations, self-assessments, surveys, individual exercises and discussion. Offered as needed.
QS062L Statistical Process Control (Partnerships for Quality)
3 credit hours, 3 Lecture hours
Prepares participants for developing and implementing Statistic Process Control (SPC) in their organizations. Offered as needed.
QS062M Gauge Capability (Partnerships for Quality)
1 credit hours, 1 Lecture hours
Shows how the continuous improvement of product and service quality has become the primary driver for increasing productivity, customer satisfaction and employee involvement. This training module covers the use and interpretation of gauge capability studies and statistical control of a gauge setup. Offered as needed.
QS062N Just-In-Time (Partnerships for Quality)
1 credit hours, 1 Lecture hours
Introduces Just-In-Time (JIT) core techniques for manufacturing organizations using simulation exercises. Offered as needed.
QS062O Cycle Time Reduction (Partnerships for Quality)
1 credit hours, 1 Lecture hours
Provides practical ideas and tools for reducing cycle time in a manufacturing or service setting. Offered as needed.
QS062P Strategic Planning for Change (Partnerships for Quality)
2 credit hours, 2 Lecture hours
Presents a process for organizational change and growth by facilitating the organizational strategy decision-making process for managers and other leaders. Participants will complete an action plan to take back to their workplace to initiate a change process or strengthen the strategic plan for their organization. Offered as needed.
QS062Q Leadership for Change (Partnerships for Quality)
2 credit hours, 2 Lecture hours
Assists in understanding the changing role of leadership. Participants will examine the skills, roles and styles that leaders must understand and encourage in others to improve organization effectiveness. Offered as needed.
Updated October 28, 2007 by Marketing and Student Recruitment.