Health Services Management
The Health Services Management program offers one-year and two-year training for students on a career ladder in health care services. The one-year program allows you to be trained as a health information technician, medical biller, coder or other health management support staff. The two-year degree programs include Health Services Management and Medical Transcription. Medical Office Assisting students should contact the advisors for the Health Services Management program as some classes taken in the Medical Office Assisting program may apply toward the A.A.S. degree. Students must earn grades of C or better in all required courses.
Program outcomes
Students completing the Certificate will:
- Use health records to abstract, collect and analyze data for use by a range of health care professions and health related organizations.
- Apply current technology and basic assessment tools to manage and maintain health information.
- Use knowledge of structure, function, and terminology related to the human body to communicate in health care systems.
- Apply the principles of professional ethics and diversity to medical-legal matters, including confidentiality, medical records management, release of information, patient rights, workplace rights, informed consents and electronic information in the health care facility.
- Use interpersonal and communication skills that build and maintain cooperative working relationships in the health care profession.
- Use the specific skills associated with their scope of practice such as medical coding, medical reimbursement, health records management, or health services management.
- Integrate and apply theory and skill in a health care organization through a work site experience.
In addition to the Certificate outcomes, students completing the Health Services Management AAS will:
- Apply advanced theoretical concepts of management to the health service organization.
- Analyze and interpret health care data and statistics for decision making in health care organizations.
- Identify the characteristics of major health care systems to manage the health care environment.
- Apply skills in leadership, motivation, and team building in health care settings.
In addition to the Certificate and Health Services Management outcomes, students completing the Medical Transcription AAS will:
- Use current technology to accurately transcribe medical data within the health care environment.
- Facilitate the access of medical information by other health care professionals by providing medical data in a usable format.
Getting started
The first step to entering the following programs is to take part in an assessment process which includes taking the college's free placement test and meeting with Counseling and Career Services. You may need to complete pre-program courses. Then, your advisor will help you develop an individualized program of study, which may include one or more of the following:
| Course | Title | Credit Hours |
| AH112A | 2 | |
| CA121A | 1 | |
| CS101 | 3 | |
| MTH060 | 4 | |
| RD090 | 3 | |
| WR115 | 3 |
If you have questions about the requirements, call Counseling and Career Services at 503.399.5120 or 503.399.5275 or 503.399.5058. Failure to be assessed may delay your entry into program classes.
Health Information Technology
Certificate of Completion
As a graduate of the Health Information Technology program, you may become a health information technician or a medical biller, coder or other health management support staff. You may continue in this program to earn your Associate of Applied Science degree in Health Services Management or continue on to Public Health or Health Care Administration at four-year institutions.
As a health information technician, your duties may include maintaining and using a variety of health record indexes, special registries, storage and retrieval systems; inputting and retrieving computerized health data; administering medical office duties; abstracting medical information for correspondence purposes; and assisting in compiling, analyzing and preparing information needed by the health facility or external agencies. Graduates can also work in areas of coding and insurance billing in outpatient settings.
If you plan to transfer to Central Oregon Community College or Portland Community College to earn an associate's degree as an accredited records technician, you must meet college graduation requirements including general education, math and English competencies. Consult a program advisor for help in planning general education classes.
Health care institutions may require criminal background checks and/or specific immunizations before a student can be placed at the facility for externship, practicum, or cooperative work experience.
If you have questions about the requirements, call Counseling and Career Services at 503.399.5120 or 503.399.5275 or 503.399.5058. Failure to be assessed may delay your entry into program classes.
In addition to tuition, estimated costs for students who complete the entire program listed below are books, $1,560; class fees, $295; universal fee, $294; equipment and supplies, $550. Contact the Financial Aid Office at 503.399.5018 to find out if you qualify for help with these costs.
You may earn a Certificate of Completion by successfully completing the required 49 credit hours with a grade of C or better in all required courses:
| Course | Title | Credit Hours |
| Term 1 | ||
| BI071 | 3 | |
| or | ||
| BI231 | 4 | |
| HM101 | 3 | |
| HM105 | 1 | |
| or | ||
| FE205B | 1 | |
| HM110 | 4 | |
| HM120 | 3 | |
| WR121 | 3 | |
| (or higher) | ||
| Term 2 | ||
| BI072 | 3 | |
| or | ||
| BI232 | 4 | |
| HM106 | 1 | |
| or | ||
| FE205C | 1 | |
| HM112 | 4 | |
| HM114 | 3 | |
| HM116 | 3 | |
| HM121 | 3 | |
| Term 3 | ||
| HM115 | 3 | |
| HM122 | 3 | |
| HM130 | 5 | |
| HM131 | 1 | |
| PSY101 | 3 | |
| (or higher) | ||
COM051, WR115, WR121, MTH052, MTH062, MTN081, PSY101, PSY104 meet related instruction requirement.
Two-Year Degree Programs
Health Services Management
Associate of Applied Science
As a graduate of this two-year program, you will be prepared for a variety of middle-management jobs in the health care field. You may be employed by hospitals, state agencies, medical clinics, or other health care organizations.
The Health Services Management program curriculum focuses on four areas: applied science; the U.S. health care delivery system; accounting, business, and health management; and general education courses.
You may transfer to a four-year institution to continue course work in public health administration or health care administration. The combination of professional-technical courses and transfer courses will give you a wide variety of options.
Students must earn grades of C or better in all required courses and be eligible for graduation in order to participate in the practicum.
In addition to tuition, estimated costs for students who complete the entire second year listed below are books, $1,762; class fees, $232; universal fee, $576; equipment and supplies, $335. Contact the Financial Aid Office at 503.399.5018 to find out if you qualify for help with these costs.
You may earn an Associate of Applied Science degree by successfully completing the required 96 credit hours with a grade of C or better in all required courses. If you have completed or are currently enrolled in a health occupations program and wish to apply credits toward the Health Services Management degree program, contact the advisor in this program.
| Course | Title | Credit Hours |
| Term 1 | ||
| BI071 | 3 | |
| or | ||
| BI231 | 4 | |
| HM101 | 3 | |
| HM110 | 4 | |
| HM120 | 3 | |
| WR121 | 3 | |
| (or higher) | ||
| Term 2 | ||
| BI072 | 3 | |
| or | ||
| BI232 | 4 | |
| HM112 | 4 | |
| HM114 | 3 | |
| HM116 | 3 | |
| HM121 | 3 | |
| Term 3 | ||
| BA206 | 3 | |
| HM115 | 3 | |
| HM122 | 3 | |
| MTH070 | 4 | |
| (or higher) | ||
| WR227 | 3 | |
| Term 4 | ||
| HM105 | 1 | |
| or | ||
| FE205B | 1 | |
| HM210 | 3 | |
| HM250 | 3 | |
| MTH095 | 4 | |
| (or higher) | ||
| or | ||
| BA211 | 4 | |
| PSY201 | 3 | |
| (or higher) | ||
| Business elective (200 or higher) (Recommend BA214 or BA202) | 3 | |
| Term 5 | ||
| HM106 | 1 | |
| or | ||
| FE205C | 1 | |
| HM251 | 3 | |
| General Education elective (100 or higher), recommend SP218 | 3 | |
| Humanities/Fine Arts elective (100 or higher) | 3 | |
| Business, Economic or Social Science elective (200 or higher) | 3 | |
| Computer elective* | 3 | |
| Term 6 | ||
| HM230 | 5 | |
| HM231 | 1 | |
| HM252 | 3 | |
| Business Elective (200 or higher; BA224 recommended) | 3 | |
| General Education elective (100 or higher; HPE295 recommended) | 3 | |
COM051, WR115, WR121, MTH052, MTH062, MTN081, PSY101, PSY104 meet related instruction requirement.
Medical Transcription
Associate of Applied Science
The two-year Medical Transcription program prepares you for a career as a professional medical transcriptionist within an acute or non-acute health care environment. This program emphasizes the transcribing applications that will help you train for entry-level employment as a medical transcriptionist and provides the basic knowledge and skills required to transcribe medical dictation accurately and within timelines. Training stresses microcomputer word processing skills, as well as proofreading, transcription and formatting.
If you have questions about the requirements, call Counseling and Career Services at 503.399.5120 or 503.399.5275 or 503.399.5058. Failure to be assessed may delay your entry into program classes.
In addition to tuition, estimated costs for students who complete the entire program listed below are books, $1,762; class fees, $232; universal fee, $588; equipment and supplies, $507. Contact the Financial Aid Office at 503.399.5018 to find out if you qualify for help with these costs.
You may earn an Associate of Applied Science degree by successfully completing the 98 required credit hours with a grade of C or better in all courses and be eligible for graduation in order to participate in the practicum.
| Course | Title | Credit Hours |
| Term 1 | ||
| BI071 | 3 | |
| or | ||
| BI231 | 4 | |
| HM101 | 3 | |
| HM110 | 4 | |
| HM120 | 3 | |
| WR121 | 3 | |
| (or higher) | ||
| Term 2 | ||
| BI072 | 3 | |
| or | ||
| BI232 | 4 | |
| HM112 | 4 | |
| HM116 | 3 | |
| HM121 | 3 | |
| HM141 | 3 | |
| Term 3 | ||
| BA214 | 3 | |
| BT099 | 3 | |
| HM122 | 3 | |
| HM142 | 3 | |
| Computer elective* | 3 | |
| General Education elective | 3 | |
| Term 4 | ||
| HM105 | 1 | |
| or | ||
| FE205B | 1 | |
| HM143 | 3 | |
| HM210 | 3 | |
| HM250 | 3 | |
| MTH070 | 4 | |
| (or higher) | ||
| or | ||
| BA211 | 4 | |
| Approved Computer elective* | 3 | |
| Term 5 | ||
| HM106 | 1 | |
| or | ||
| FE205C | 1 | |
| HM114 | 3 | |
| HM251 | 3 | |
| PSY201 | 3 | |
| (or higher) | ||
| SP218 | 3 | |
| General Education elective | 3 | |
| Term 6 | ||
| HM115 | 3 | |
| HM144 | 1 | |
| HM252 | 3 | |
| HM280H | 0 | |
| *Computer electives: | ||
| CA117 | 3 | |
| (or higher) | ||
| CS105 | 3 | |
| (or higher) | ||
COM051, WR115, WR121, MTH052, MTH062, MTN081, PSY101, PSY104 meet related instruction requirement.
Updated March 2007 by the College Advancement Department.


