Hospitality Management

See also Tourism and Travel Management.

The Hospitality Management curriculum focuses on the management aspects of Oregon's fastest growing industry-hospitality. The program covers management in lodging, meeting, and convention management; food and beverage and casino management. Upon graduation students may enter the hospitality industry working in such areas as hotel marketing, sales and operations, innkeeping, meeting, convention and special event planning, restaurant management, catering and banquet operations, and casino supervision.

The intent of the program is for students, with an Associate of Applied Science degree and one-year certificate, to obtain entry-level management positions within the hospitality industry. Students will also be advised on opportunities to continue their education by working toward a four-year degree in hospitality management through other universities.

A practicum, approved by the program chair, is required to complete the program. See HTM144 and HTM145 course descriptions.

Program outcomes

Students completing the Certificate will:

• Analyze an operation's financial statements, isolate potential problems, and identify appropriate corrective action to control and manage the critical revenue and cost centers.
• Apply marketing and sales, operations, and human resources functions and principles in the hospitality industry.
• Establish the guest-host relationship inherent to the hospitality industry and the importance of quality customer service.

Students completing the AAS will:

• Apply knowledge of the marketing function, including the interrelationships of the hospitality and tourism industries, and how it affects financial performance in the hospitality industry.
• Apply professional market-appropriate guest service standards to deliver competitive guest experiences to diverse cultural groups.
• Identify the various hospitality industry functions and their required procedural and legal techniques.
• Discuss the importance of, and techniques for, maximizing hiring, training and development, and retention of hospitality employees.

Getting started

The first step to entering the following programs is to take part in an assessment process which includes taking the college's free placement test and meeting with Counseling and Career Services. You may need to complete pre-program courses. Then, your advisor will help you develop an individualized program of study, which may include one or more of the following:

If you have questions about the requirements, call Counseling and Career Services at 503.399.5120 or Nancy Duncan at 503.399.5296. Failure to be assessed may delay your entry into program classes.

Hospitality Management
^{Certificate of Completion}

The Hospitality Management Certificate focuses on hospitality industry careers related to hotel operations, marketing and sales, meeting, convention or special event planning, catering and banquet operations or casino supervision. The certificate prepares students for direct entry into the workforce or offers the ability to continue their education into the Hospitality Management Associate of Applied Science degree program.

In addition to tuition, estimated costs for students who complete the entire program listed below are books, $1,042; class fees, $25; universal fee, $294. Contact the Financial Aid Office at 503.399.5018 to find out if you qualify for help with these costs.

A Certificate of Completion is awarded upon successful completion of the required 49 credit hours.

Hospitality Management
^{Associate of Applied Science}

In addition to tuition, estimated costs for students who complete the entire program listed below are books, $2,082; class fees, $25; universal fee, $576. Contact the Financial Aid Office at 503.399.5018 to find out if you qualify for help with these costs.

You may earn an Associate of Applied Science degree by successfully completing these 96 required credit hours:

Chemeketa Community College Catalog 2006-2007

Updated March 2007 by the College Advancement Department.