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Yamhill Valley campus students study math

Business Administration Course Descriptions

BA101 Introduction to Business
Introduces the inter-relationships of business, government, and society. Examines the defined and/or established roles of the business community. Looks at various aspects of business including emphasis on ethics and social responsibility. Recommended: Placement into RD090 and WR121. F, W, Sp, Su
4 Credits

BA104 Business App Using Mathematics
Covers application of mathematics to personal finance and the world of business. Includes applications involving banking, payroll, the mathematics of buying and selling, simple interest, compound interest, annuities, stocks and bonds, business and consumer loans, taxes and insurance, depreciation, financial statement analysis, frequency graphing and calculating mean, median and mode. Uses spreadsheet computational tools and manual, hand-held calculator. Prerequisite: Placement into MTH070 or higher; or completion of MTH060 or higher; and computer literacy; or consent of instructor. (All prerequisite courses must be completed with a grade of C or better.) F, W, Sp, Su
4 Credits

BA115 Introduction to Accounting
Covers basic accounting principles and procedures to provide familiarity with financial records and current accounting terminology. Includes processing techniques for handling information: special journals, controlling accounts, worksheets used in preparation of account statements, purchases, sales, and end-of-the-period procedures. F, W, Sp, Su
4 Credits

BA121 Proj Mgt 1-Tools & Techniques
Covers tools and techniques associated with project management. Focuses on gathering, analyzing, formatting, and presenting specific types of information and data. Offered as needed
3 Credits

BA122 Proj Mgt 2-Teams
Covers team development associated with project management, including application, and how to influence others without authority. Offered as needed
2 Credits

BA123 Proj Mgt 3-Estimating
Covers estimating, risk, contracts and procurement. Offered as needed
3 Credits

BA124 Proj Mgt 4-Control Proj
Reviews project management techniques from start-up to close-out. Brings together tools learned in the previous Project Management courses through use of a simulation. Offered as needed
2 Credits

BA161A Prin of Public Contracting 1
Covers principles of public contracting within the State of Oregon administrative rules that govern public agencies. Focuses on sustainability, ethics, and ORS 190?s. Prepares students for the State Procurement Certification Test.
1 Credits

BA161B Prin of Public Contracting 2
Covers principles of public contracting within the State of Oregon administrative rules that govern public agencies. Focuses on goods and services and personal services contracts. Prepares students for the State Procurement Certification Test.
1 Credits

BA161C Prin of Public Contracting 3
Covers principles of public contracting within the State of Oregon administrative rules that govern public agencies. Focuses on public improvements, architects, engineers, and related professional services. Prepares students for the State Procurement Certification Test.
1 Credits

BA161D Prin of Public Contracting 4
Covers principles of public contracting within the State of Oregon administrative rules that govern public agencies. Focuses on Department of Justice requirements. Prepares students for the State Procurement Certification Test.
1 Credits

BA177 Payroll
Offers a comprehensive overview to both federal and State of Oregon payroll practices and procedures. Includes computing and recording gross wages, withholding amounts, and net wages. Introduces computerized and manual systems to create and maintain employee earnings records and payroll registers; compute employers taxes and other payroll-related costs; make payroll tax deposits; complete payroll reports and W-2s; and make general journal entries for all payroll transactions. Prerequisite: BA115 or BA211, either with a grade of C or better; and computer literacy; or consent of instructor. (All prerequisite courses must be completed with a grade of C or better.) F, W, Sp, Su
4 Credits

BA202 Pers Effectiveness/Business
Emphasizes individual and small group exercises to improve skills in self-awareness, communication, values clarification, individual problem-solving, and learning strategies to assist the student in maintaining employment, and demonstrating a professional image and work behavior. Recommended: Placement into RD090 and WR121. F, W, Sp, Su
3 Credits

BA204 Diversity in the Workplace
Introduces an understanding of cultural differences and managing diversity as a competitive advantage in the work environment. Covers perspectives on race, national origin, gender, age, religion and spirituality, disabilities, and sexual orientation. Recommended: Placement into RD090 and WR121. Sp, Su; CLCT
3 Credits

BA206 Business Management Principles
Analyzes and synthesizes historical and current theories in leadership, group processes, organizational structures, personnel policies, motivation and training that allow an individual to plan, organize, control, staff and direct subordinates in an organization. Recommended: Placement into RD090 and WR121; and BA101 with a grade of C or better. F, W, Sp, Su
4 Credits

BA209 Introduction to Social Media
Introduces the impact and benefits of social media in businesses and organizations. Explores the components and trends of social media. Researches best practices of social networks across organizations. Recommended: Placement into RD090 and WR121; and BA101 with a grade of C or better; or consent of instructor; and computer literacy. Offered as needed
4 Credits

BA210 Professional Dev & Leadership
Covers issues related to organizational leadership, including organization structure, culture, funding, performance measures and planning. Emphasizes professional growth planning and development within the organization. Offered as needed.
3 Credits

BA211 Financial Accounting 1
Covers the complete accounting cycle for service and merchandising firms including recording transactions, adjustments, financial statements, worksheets, closing entries, cash and accounts receivable, notes and interest, and accounting for inventories. F, W, Sp, Su
4 Credits

BA212 Financial Accounting 2
Covers accounting theory, capital assets and depreciation, current and long-term liabilities, partnerships, corporations, investments, cash flow statements and ratio analysis. Prerequisite: BA211 with a grade of C or better; or consent of instructor. F, W, Sp, Su
4 Credits

BA213 Managerial Accounting
Covers managers use of accounting. Includes job order and process costing, activity-based costing, cost-volume profit analyses, short-term business decisions, capital investments, time-value-of-money concepts, master budgeting, and flexible budgets and standard costs. Prerequisite: BA212 with a grade of C or better; or consent of instructor. F, W, Sp, Su
4 Credits

BA214 Business Communications
Applies principles of written, oral, and non-verbal communication. Covers preparation of good news, bad news, and persuasive messages in applied situations using properly formatted letters, memoranda, and reports. Includes development of resumes, job application letters, and job interviews. Emphasizes written and oral assignments that require individual and group work. Prerequisite: BT210 or WR121, either with a grade of C or better; touch keyboarding at 30 wpm; or consent of instructor. F, W, Sp, Su
3 Credits

BA215 Cost Accounting
Analyzes methods of detailed and specific identification of cost elements within the business enterprise. Focuses on job order, process and standard cost accounting systems, and their related theory. Emphasizes principles, techniques and managerial use of cost accounting data, and the use of budget and performance reports as they relate to cost accounting. Prerequisite: BA212; and CIS125E or BA225; or consent of instructor. (All prerequisite courses must be completed with a grade of C or better.) F, Sp, Offered as needed
4 Credits

BA218 Personal Finance
Examines the principles and concepts of personal finance. Reviews personal financial planning in the areas of money management, budgeting, career planning, taxes, consumer credit, housing decisions, legal protection, insurance, investments, retirement and estate planning. Su, Offered as needed
4 Credits

BA222 Financial Management
Explores principles of planning, acquiring, and using funds in an organization. Includes investment analysis, budgeting, ratio analysis, capital investments (using present value and internal rate of return), cost of capital, cash and credit management. Recommended: Placement into RD090 and WR121; and BA212, CIS125E, and MTH070 or higher. (All recommended courses must be completed with a grade of C or better.) F, W, Sp
4 Credits

BA223 Principles of Marketing
Surveys all functions of marketing from research and product development to the sale of a product or service and feedback regarding consumer acceptance. Emphasizes marketing planning and strategy as dictated by the consumer through marketing research. Recommended: Placement into RD090 and WR121; and BA101, BA211, and CIS125E. (All recommended courses must be completed with a grade of C or better.) F, W, Sp
4 Credits

BA224 Human Resource Management
Studies the principles and functions of the human resource department as it specifically relates to supervision. Includes policy formulation, employee selection and placement, interviewing and counseling, discipline, labor-management relations, wage and salary administration, human resource development, and employee health and safety. Recommended: Placement into RD090 and WR121; and BA101 with a grade of C or better. F, W, Sp, Su
4 Credits

BA225 Excel for Accounting
Presents the use of basic and advanced functions of electronic spreadsheets as they relate to the accounting profession and to financial applications. Includes review of Excel formulas and formatting using templates and using spreadsheet applications to compute financial outcomes. Relates spreadsheet applications to financial accounting, managerial accounting, budgeting, and audit activities. Prerequisite: Placement into MTH070 or higher; or completion of MTH060 or higher, and BA211; and computer literacy; or consent of instructor. (All prerequisite courses must be completed with a grade of C or better.) Offered as needed
4 Credits

BA226 Business Law 1
Introduces the nature and function of the law in society. Covers common law and basic legal requirements, and constitutional, tort, criminal, employment, and contract law. Recommended: Placement into RD090 and WR121; and BA101 with a grade of C or better. F, W, Sp, Su
4 Credits

BA227 Business Law 2
Covers legal aspects of Uniform Commercial Code (UCC), property, business entities, agency and partnership law. Recommended: Placement into RD090 and WR121; and BA101 with a grade of C or better. W
3 Credits

BA228 Computer Acctg Applications
Introduces computer-based accounting for small businesses and provides hands-on experience with business applications including general ledger, accounts receivable, accounts payable, payroll, inventory management processing, sales invoicing, check reconciliation, financial statements, budgeting, and charting. Prerequisite: BA115 or BA211, either with a grade of C or better; and computer literacy; or consent of instructor. F, W, Sp, Su
4 Credits

BA231 Fund Trans/Logistics Mgmt
Examines logistics as a key part of supply chain management that plans, implements, and controls the flow and storage of goods, services, and related information between points of origin and points of consumption. Prerequisite: BA234 and BA236, each with a grade of C or better; or consent of instructor. Offered as needed
4 Credits

BA234 Fundamentals Supply Chain Mgt
Provides the fundamentals of purchasing. Covers the purchasing function, purchasing policies, procedures and manuals, legal aspects of purchasing, public relations and purchasing ethics, supply quality and sources, storekeeping, and personnel. Recommended: Placement into RD090 and WR121; and BA101 with a grade of C or better. W
4 Credits

BA235 Prin of Public Procurement
Covers principles of public procurement for the State of Oregon including, but not limited to, methods, laws, rules, policies, procedures, executive orders, and best practices as they relate to basic purchasing and cross-cutting procurement themes (definitions, ethics, regulations, risk, sustainability). Recommended: Placement into RD090 and WR121; and BA101 with a grade of C or better. F
4 Credits

BA236 Contract Management
Introduces administration and management of contracts developed and established through the procurement process. Covers administration of contract activities, ethics in contract administration, inspection and acceptance of goods and services, delays in contract process, contract disputes and appeals, and termination of contracts. Recommended: Placement in RD090 and WR121; and BA101 with a grade of C or better. Sp
4 Credits

BA237 Financial Records Management
Covers establishing policies and procedures for maintaining, archiving, and appropriate retention and disposal of financial records for accounting departments in accordance with industry and legal standards and guidelines. Includes proper document handling according to governing bodies and information confidentiality. Includes converting a traditional accounting document management system to an electronic paperless system. Sp, Offered as needed
4 Credits

BA238 Sales and Persuasion
Emphasizes behavioral sciences, sales psychology and techniques, and communication. Attention is given to sales of ideas and attitudes internal to the firm, as well as product or service to the customer. Recommended: Placement into RD090 and WR121; and BA101 with a grade of C or better. F, W, Sp
3 Credits

BA240 Gov/Non-Profit Accounting 1
Considers budgets, accounting for general funds, special revenue funds, revenue accounting, expenditure accounting, capital projects funds, debt service funds, special assessment funds, enterprise funds, capital assets, and summary of funds and groups. Includes comprehensive study of accounting for state and local governmental and non-profit entities. Prerequisite: BA211 with a grade of C or better; or consent of instructor. W, Offered as needed
4 Credits

BA242 Investments
Explains individual investment opportunities as part of an investor's portfolio. Covers how investors may consolidate and coordinate previous experiences with basic information and data in order to survive in the marketplace. Prerequisite: Placement into RD090 and WR121; and BA212, CIS125E, and MTH070 or higher; or consent of instructor. (All prerequisite courses must be completed with a grade of C or better.) Offered as needed
4 Credits

BA249 Principles of Retailing
Introduces retailing and provides an understanding of the types of businesses, strategies, operation, formats and environments through which retailing is carried out. Covers planning, research, consumers' behavior, store design, and strategies for merchandising, management, promotion, and pricing. Stresses the global dimensions of retailing as well as the relationship between retailing and society. Recommended: Placement into RD090 and WR121; and BA101 with a grade of C or better. W
3 Credits

BA250 Small Bus & Entrepreneurship
Covers foundation of entrepreneurship and small business management. Explores challenges facing entrepreneurship and small business today, business management strategies, financing, various forms of business ownership, opportunity assessment, business plan, and feasibility analysis. Recommended: Placement into RD090 and WR121; and BA101 with a grade of C or better. Offered as needed
4 Credits

BA251 Office Management
Presents the broad scope of responsibilities of the administrative office manager. Includes planning, organizing, and controlling of business services, systems, and procedures. F
3 Credits

BA256 Income Tax 1
Presents the first of two courses in preparing Federal and Oregon individual income tax returns. Completing BA256 and BA257 meets the educational requirements to take the Oregon Licensed Tax Preparer's exam and the IRS Registered Tax Return Preparer exam. F, W, Su
4 Credits

BA257 Income Tax 2
Presents the second of two courses in preparing Federal and Oregon individual income tax returns. Completing BA256 and BA257 meets the educational requirements to take the Oregon Licensed Tax Preparer's exam and the IRS Registered Tax Return Preparer exam. F, Sp, Offered as needed
4 Credits

BA260 Real Estate Principles
Business Administration
3 Credits

BA262 Real Estate Practice
Business Administration
3 Credits

BA263 Real Estate Law
Offers a survey of Oregon real estate law as it applies to the ownership, use, and transfer of real property. Emphasizes basic real property law, legal descriptions, landlord/tenant relationships, transfer of title, real estate contracts, encumbrances, title insurance, recordation, taxes, assessments, and land use controls. Prerequisite: BA260, or consent of instructor
3 Credits

BA264 Real Estate Finance
Offers a survey of the methods of financing the acquisition of real property. Emphasizes lending laws, the mortgage market, financing documents, foreclosures, governmental loan programs, non-governmental loan programs, appraisals, mathematical calculations, taxation, and other methods of financing. Prerequisite: BA260, or consent of instructor.
3 Credits

BA265 Trans to Intermediate Acctg
Continues Financial Accounting and Managerial Accounting principles. Includes a review of the mechanics of accounting, accounting information systems, financial statement preparation, and analysis. Prerequisite: BA213; and CIS125E or BA225; or consent of Instructor. (All prerequisite courses must be completed with a grade of C or better.) Offered as needed
4 Credits

BA266 Int Financial Accounting 1
Studies the environment and development of accounting principles, basic theory, accounting process, statement of income and retained earnings, statement of financial position, present value, and monetary assets. Prerequisite: Placement into MTH095 or higher; or MTH070 or higher; or BA213; and BA225 or CIS125E; and SSP125; or consent of instructor. (All prerequisite courses must be completed with a grade of C or better.) F, W
4 Credits

BA267 Int Financial Accounting 2
Studies plant assets, depreciation, depletion, intangible assets, long-term liabilities, issuance and re-acquisition of capital stock, additional paid-in capital and retained earnings, dilutive securities and earnings per share calculations, long-term investments in securities and funds, and revenue recognition. Prerequisite: BA266 with a grade of C or better; or consent of instructor. F, W
4 Credits

BA268 Int Financial Accounting 3
Offers a comprehensive study of revenue recognition, accounting changes, error analysis, income taxes, pension plans, leases and cash flow statements. Prerequisite: BA267 with a grade of C or better; or consent of instructor. W, Sp
4 Credits

BA275 Quantitative Business Methods
Presents management decision processes utilizing statistical methods. Includes use and application of probability-concepts, sampling procedures, statistical estimation, and regression. Prerequisite: MTH111 and CIS125E, both with a grade of C or better; or consent of instructor. Offered as needed
4 Credits

BA277 Business Ethics
A comparative study of ethical and economic systems designed to increase decision-making capabilities. Emphasizes issues and policy formation in varied business settings. Recommended: Placement into RD090 and WR121; and BA101 with a grade of C or better. F, W, Sp, Su
3 Credits

BA280A Cooperative Work Experience
Offers placement in a business, agency, and/or industry for on-the-job training related to the student's curriculum. Prerequisite: Determined by each curriculum. Guidelines on file in the Cooperative Work Experience office and with each curriculum's CWE Instructor and Director.
1 Credits

BA280B Cooperative Work Experience
Offers placement in a business, agency, and/or industry for on-the-job training related to the student's curriculum. Prerequisite: Determined by each curriculum. Guidelines on file in the Cooperative Work Experience office and with each curriculum's CWE Instructor and Director.
2 Credits

BA280C Cooperative Work Experience
Offers placement in a business, agency, and/or industry for on-the-job training related to the student's curriculum. Prerequisite: Determined by each curriculum. Guidelines on file in the Cooperative Work Experience office and with each curriculum's CWE Instructor and Director.
3 Credits

BA280D Cooperative Work Experience
Offers placement in a business, agency, and/or industry for on-the-job training related to the student's curriculum. Prerequisite: Determined by each curriculum. Guidelines on file in the Cooperative Work Experience office and with each curriculum's CWE Instructor and Director.
4 Credits

BA280E Cooperative Work Experience
Offers placement in a business, agency, and/or industry for on-the-job training related to the student's curriculum. Prerequisite: Determined by each curriculum. Guidelines on file in the Cooperative Work Experience office and with each curriculum's CWE Instructor and Director.
5 Credits

BA280F Cooperative Work Experience
Offers placement in a business, agency, and/or industry for on-the-job training related to the student's curriculum. Prerequisite: Determined by each curriculum. Guidelines on file in the Cooperative Work Experience office and with each curriculum's CWE Instructor and Director.
6 Credits

BA280G Cooperative Work Experience
Offers placement in a business, agency, and/or industry for on-the-job training related to the student's curriculum. Prerequisite: Determined by each curriculum. Guidelines on file in the Cooperative Work Experience office and with each curriculum's CWE Instructor and Director.
7 Credits

BA280H Cooperative Work Experience
Offers placement in a business, agency, and/or industry for on-the-job training related to the student's curriculum. Prerequisite: Determined by each curriculum. Guidelines on file in the Cooperative Work Experience office and with each curriculum's CWE Instructor and Director.
8 Credits

BA280I Cooperative Work Experience
Offers placement in a business, agency, and/or industry for on-the-job training related to the student's curriculum. Prerequisite: Determined by each curriculum. Guidelines on file in the Cooperative Work Experience office and with each curriculum's CWE Instructor and Director.
9 Credits

BA280J Cooperative Work Experience
Offers placement in a business, agency, and/or industry for on-the-job training related to the student's curriculum. Prerequisite: Determined by each curriculum. Guidelines on file in the Cooperative Work Experience office and with each curriculum's CWE Instructor and Director.
10 Credits

BA280L Cooperative Work Experience
Offers placement in a business, agency, and/or industry for on-the-job training related to the student's curriculum. Prerequisite: Determined by each curriculum. Guidelines on file in the Cooperative Work Experience office and with each curriculum's CWE Instructor and Director.
12 Credits

BA285 Organizational Behavior
Explores interpersonal relations in an organizational setting. Topics include: interpersonal communications, individual and group behavior, leadership, forms and sources of power, organizational politics, organizational culture, conflict management, and change management. Recommended: Placement into RD090 and WR121; and BA101 with a grade of C or better. F, W, Sp, Su
4 Credits

BA286 Negotiations
Introduces the fundamentals and phases of negotiations, tools to use during negotiations, and ways to find win-win solutions. Covers preparing for negotiations, developing a negotiation style, building trust and relationships, and bargaining strategies. Addresses use of power and persuasion; the role of ethics; and the dynamics of multiple parties, coalitions, and teams in negotiations. Introduces cross-cultural negotiations and use of technology. Recommended: Placement into RD090 and WR121; and BA101 and COMM115, both with a grade of C or better. Offered as needed
4 Credits

BA287 Principles of Project Mgt
Explores the various facets of project management. Covers the fundamentals, core concepts, techniques, and skills needed for success. Identifies the management skills needed for projects, goals, activities, resources, team development, risks, budgets, and controls from start to finish. Recommended: Placement into RD090 and WR121; and BA101 with a grade of C or better. Offered as needed
4 Credits

BA299F Human Relations/Global Economy
Examines culture and cultural diversity and their impact on organizations. Examines issues such as motivation, communication, values development, prejudice, and discrimination. Focuses on understanding how and why cultures develop differently, including the impact of economic and political influences on culture. Also focuses on helping students develop an understanding of their own culture and gain an appreciation for and understanding of other cultures.
4 Credits

XBA0001A Brown Bag
Bus Adm, Sm Bus Mgt (non-cr)
0 Non-Credit

XBA0001F Brown Bag
Bus Adm, Sm Bus Mgt (non-cr)
0 Non-Credit

XBA0001G Brown Bag
Bus Adm, Sm Bus Mgt (non-cr)
0 Non-Credit

XBA0001H Brown Bag
Bus Adm, Sm Bus Mgt (non-cr)
0 Non-Credit

XBA0001L Retirement Wkshp/Early Career
Applies to PERS and Oregon Public Service Retirement Plan (OPSRP) members hired since January 1, 1996. Covers PERS Tier Two membership details and benefits.
0 Non-Credit

XBA0622A ETG Intro to Criminal Law
Presents an in-depth overview of criminal law and the real world of prosecutors, defense attorneys, and the paralegals who work closely with them
0 Non-Credit

XBA0658A Independent Learning
Designed to provide non-credit independent instruction for persons interested in enrichment or exploratory study.
0 Non-Credit

XBA0752B ETG Work Yourself Happy
Focuses on developing a happy life style by learning how to use work for self-expression and the sharing of talents.
0 Non-Credit

XBA0752C ETG Fast Track Fund Raising
Prepares individuals for fund raising. Focuses on using techniques for talking to donors, training others to raise funds, and developing solicitation packages.
0 Non-Credit

XBA0761A Volunteer Supervision
Presents tools and techniques for the veteran and the beginner. Managers, leaders, and staff will learn and practice ways to involve volunteers in the delivery of services and activities that meet organizational goals.
0 Non-Credit

XBA0802B Investing/Beginners
Analyzes and evaluates stocks using the National Association of Investment Clubs methodology. Includes how to judge potential value of a company, how to compare companies, and how to track stocks over time.
0 Non-Credit

XBA0802C Financial Planning
This is a two-night financial planning workshop with a special focus on issues for women. Course covers understanding cash flow, establishing financial goals, methods for attaining financial goals, tax planning, retirement preparation; and special issues for married, divorced, divorcing, and widowed women.
0 Non-Credit

XBA0802D Financial Workshop/Individual
Introduces financial basics for individual investors. Covers planning, loan investments, common stocks, mutual funds, tax-deferred investments, insurance, and common risks.
0 Non-Credit

XBA0802F Successful Money Management
Develop techniques to help you gain control over your finances and transform your relationship with money. Covers understanding your own finances, alternatives for improving them, and how to become secure in your financial future.
0 Non-Credit

XBA0802G Investment Seminar
Provides fundamental information concerning stocks, bonds, and mutual funds for the novice investor. Market trends will also be analyzed to provide an understanding necessary to sound investment judgement.
0 Non-Credit

XBA0802H Family Budgets
All family members influence the flow of resources through the family system. Some contribute income and services and all consume. Focus on ways to adjust standards of living by substituting time and talent for money. Also determine the best use of family monies when reductions must be made in spending.
0 Non-Credit

XBA0802J Life Cycle Planning
Professionals, in service to the community, give guidance in the areas of living trusts, tax planning, final arrangements, and investment management. An attorney, CPA, mortician, and certified financial planner walk you through what may be the most important class for a mature adult. Given in a factual, no holds barred, tell-it-like-it-is manner, these professionals present the facts and answer those difficult questions that need to be asked.
0 Non-Credit

XBA0802K Investing for Beginners-Adv.
Analyzes and evaluates stocks using the National Association of Investment Club methodology in an advanced form.
0 Non-Credit

XBA0802L NAIC Toolkit Software
Introduces the NAIC Investors Toolkit (TK4) software to produce the Stock Selection Guide (SSG), the Stock Comparison Guide (SCG), the Portfolio Management Guide (PMG), the Portfolio Evaluation Review Technique (PERT), and the Challenge Tree.
0 Non-Credit

XBA0802M Make Your Retirement Plan Boom
Focuses on strategies to manage a retirement financial portfolio
0 Non-Credit

XBA0802N Minding Your Finances
Provides an overview on personal finances and how to save money and invest wisely during an economic downturn. Compares risks among investments and explains how to protect finances. Offers resources available through the state.
0 Non-Credit

XBA0802P Basic Tax Preparation
Presents the skills and information needed to prepare a basic individual tax return; 1040, 104, 1040EZ and associated state tax returns.
0 Non-Credit

XBA0802Q Retirement Unlimited
Introduces techniques for making conscientious investments and overcoming barriers to growing investments for retirement.
0 Non-Credit

XBA0802R Retirement Planning Today
Introduces integration of finances with goals and values; how to create a plan for a safe and/or early retirement, understanding the tax law, and avoiding tax traps.
0 Non-Credit

XBA0802S Cash Flow, Assets & Ins Series
Introduces investors to the concepts of managing cash flow, understanding personal assets, and insurance.
0 Non-Credit

XBA0802T Ethics in the Workplace
Focuses on broad and narrow ethical dilemmas associated with government or employment. Explores a framework and resources for recognizing and addressing ethical issues. Offered as needed
0 Non-Credit

XBA0802U Professional Sales Skills
Focuses on skills and techniques needed to become a successful salesperson. Offered as needed
0 Non-Credit

XBA0802V Professional Sales Skills
Focuses on skills and techniques needed to become a successful salesperson.
0 Non-Credit

XBA0802W Project Management, Intro.
Introduces students to the techniques of managing projects.
0 Non-Credit

XBA0802X Earned Value Management, Intro
Introduces students to the theory and practices of earned value analysis.
0 Non-Credit

XBA0802Y Project & Earned Value Mgt
Introduces students to the techniques of managing projects, and to the theory and practices of earned value analysis.
0 Non-Credit

XBA9000A New Employee Orientation
Introduces new employees to principles, practices, and cultural elements of Chemeketa Community College.
1.6 CEU

XBA9000B Rights & Responsibilities
Identifies legal rights and responsibilities as they apply to employees and students at the college.
.35 CEU

XBA9000C New PT Faculty Orientatn
Introduces new adjunct faculty to the resources needed to begin successfully teaching-at the college. Focuses on designing effective learning environments through shaping of the syllabus, developing learning activities, integrating technology, communicating with students, and participating in the adjunct faculty evaluation processes.
.4 CEU

XBA9000D New Faculty Orientation
Introduces faculty new to the college with resources needed during the initial year of full-time teaching. Focuses on designing effective learning environments through shaping of the syllabus, developing learning activities, integrating technology, and implementing instructional strategies.
1.4 CEU

XBA9000E New Faculty Workshop
Introduces instructors new to the community college to develop and refine the skills necessary to apply successful instructional strategies in the classroom. Addresses shifting paradigms in teaching /learning related to diversity, brain research, and student centered instruction.
1.2 CEU

XBA9000F Not-So-New Emp. Orientation
Offers a refresher for veteran Chemeketa Community College employees to the principles, practices, and cultural elements of the college.
.8 CEU

XBA9250A Retail Sales Career Workshop
Focuses on basic competencies in business communication, customer care and business technology. Assists individuals achieve a higher level in understanding the nature of the retail industry. Designed for those who are new employees or for those who would like to update and sharpen their skills.
0 CEU

XBA9250C ETG Start eBay Drop Off Store
Examines the process of starting and operating a successful eBay drop off store.
2.4 CEU

XBA9500B Project Mgt - Risk Management
Risk Management for Project Management is part of a series of Project Management workshops designed for project managers and future project managers. Through short lecture, guided discussion, and hands-on application activities in small teams, participants will focus on the process of examining the assumptions made in planning the project and deciding the degree to which the assumptions affect the ability to meet the project objectives. Emphasis will be on the process and techniques of risk assessment, risk abatement planning and actual risk management.
.8 CEU

XBA9500C Project Management-Estimating
Estimating for Project Management is part of a series of Project Management workshops designed for project managers and future project managers. Through short lecture, guided discussion, demonstration, and hands-on application activities in small teams, this workshop provides participants with both an estimating process model and a variety of the most common estimating techniques - some strategic or long-range, others tactical that are more focused on the near-term. Participants learn and practice analogous estimating, the Delphi Technique, life cycle projection, forecasting, three-point estimating (triangulation and PERT), and range estimating. For those times when the date is already set, participants learn a process for constraint or "time-box" estimating. The Monte Carlo Simulation model is also examined. Finally, the role of the organization in supporting better estimates is discussed and key components are identified.
.8 CEU

XBA9500D Project Mgt - Procure/Contract
Procurement Management and Contract Administration for Project Management is part of a series of Project Management workshops designed for project managers and future project managers. Through short lecture, guided discussion, and hands-on application activities in small teams, this workshop is designed to provide an overall understanding of the contracting process from the point of view of the buyer. It begins with planning for a solicitation and covers all the steps through contract close-out. There is an emphasis on those interactions that directly impact the Project Manager. Participants learn the key activities involved in awarding and administering a contract, as well as valuable insights into the "do's and don'ts" of contract issues. Included are such topics as: contract planning, structuring contracts, solicitation preparation, proposal evaluation, source selection, contract negotiation, contract modification, and contract administration.
1.6 CEU

XBA9500E Project Mgt - Team Development
Team Development and Application for Project Management is part of a series of Project Management workshops designed for project managers and future project managers. Through short lecture, guided discussions, individual reflective, self-assessment exercises, role plays, and small group activities, this workshop focuses on the development and application of teams for project management success. The DICS Personal Profile Instrument is used as the center of several discussions.
1.6 CEU

XBA9500F Project Management-Influencing
Influencing without Authority for Project Management is part of a series of Project Management workshops designed for project managers and future project managers. Through short lecture, case studies, self-assessment instruments, and hands-on application activities in small teams, this workshop offers participants an opportunity to gain knowledge about and improve their influencing skills, especially in situations where they have no position authority.
.8 CEU

XBA9500G Project Mgt - Computer Simula
Computer Simulation for Project Management is part of a series of Project Management workshops designed for project managers and future project managers. Teams of three or four participants reach consensus on how to execute a project plan, enter their tactics into the computer simulation, and get real-time feedback on the results of their decisions. The computer simulation creates a very realistic project environment and provides valuable lessons in project leadership and project team development as well as in tracking schedule, staff, budget, and quality. The workshop includes lecture and discussion on project concepts and management techniques. Participants manage an actual project as a team in order to apply concepts. The simulator generates results based on participants' decisions and realistic, outside events. Presentations and discussions enable participants to synthesize their own experiences and to learn from the experiences of others.
2.4 CEU

XBA9500H Project Mgt - Tools/Techniques
Tools and Techniques of Project Management is designed for project managers. The course follows a generic ten-step process which can be used for defining, planning, and tracking a project. Each section covers one step in the process including the tools, and techniques used to gather, analyze, format, and present the specific types of information or data used in that step.
2.4 CEU

XBA9500J Project Mgt - PMP Exam Prep
Offers an intensive review of the subject matter tested on the Project Management Institute's Project Management Professional (PMP) Certification Exam. Designed for project managers and future project managers in business, industry and government.
1.6 CEU

XBA9500K Project Mgt - State Apps
State Application for Project Management is designed for state agency people who have completed the project management core curriculum. Topics cover state application of procedures and regulations related to project management, public contracting, and special programs. Prerequisite: XBA9500B-H
1.6 CEU

XBA9500L ETG PM:Overview
Emphasizes how project management differs from general management. Discusses project phases/steps and the human elements. Addresses the concept of deliverables to stakeholders.
2.4 CEU

XBA9500M ETG PM:Planning
Addresses planning and control as key ingredients in successful project management. Explores the role of the project manager in relation to project plan execution.
2.4 CEU

XBA9500N ETG PM:Techniques
Focuses on the "tools of the trade" in Project Management. Includes work breakdown structure, earned value, PERT/CPM/Gantt Charts, Precedence Diagram Scheduling, Scope Control, Cost Control, Change Control and Resource Planning. Review project management software.
2.4 CEU

XBA9500P ETG PM:Human Element
Discusses the right team members, building the team, gaining commitment, organizational structures, and power and politics in project management.
2.4 CEU

XBA9500Q ETG PM:Sample Project
Brings together all project management elements into a project simulation. Includes demonstration of management knowledge base. Focuses on completion of a sample project (instructor will supply information and background for the project), and gives a sample test covering the project management field of knowledge.
2.4 CEU

XBA9500S Fast Start Business
Focuses on how managers identify and propose a project plan in a systematic way to avoid common mistakes and procedures.
2.1 CEU

XBA9500T Proj Mgt - Univer Sys Analysis
Focus on how to quickly develop an accurate, quality assessment of systems processes, behavior, and data for upper management, project managers, business analysts, programmers, and end-users.
2.1 CEU

XBA9500U Direct Purchase & Negotiation
Designed for local and state government agencies' purchasing personnel. Covers purchasing goods and services for under $5000.
.7 CEU

XBA9500V State Purchasing PSK
Covers the general requirements and guidelines in developing, soliciting, awarding, and administering a personal services contract (PSK) by governmental agencies for specific services.
.7 CEU

XBA9500W Request for Proposal (RFP)
Covers the essential elements and methodology of writing a Request For Proposal (RFP) for goods and services to be used in a public agency.
.7 CEU

XBA9500X State Purchase VIP
Covers the Vendor Information Program (VIP) to locate price agreements, enter justification, retrieve lists of vendors, and view bid document information.
.35 CEU

XBA9500Y ETG Purchasing Intro
Introduces the supply chain concept as a framework for purchasing. Focuses on the role that purchasing can play in an organization's success. Introduces administration of the purchasing department, basic legal issues, organizational interfaces and negotiation.
2.4 CEU

XBA9500Z ETG Purchasing Practices
Examines the functions performed and benefits generated by the purchasing department. Emphasizes the importance of the "marketing services" that Purchasing must provide to the rest of the organization. Reviews the purchasing cycle from material/service sourcing to supplier payment. Includes sources of "need," capital and expense budgets, "green buying," and supplier partnerships.
2.4 CEU

XBA9501A ETG Purchasing Advanced
Highlights business law, quality and specifications, international purchasing, economic forecasting, and public purchasing as it applies to a typical purchasing department.
2.4 CEU

XBA9501B ETG Purchasing Study
Emphasizes an interactive, application-oriented approach to solving short case studies and commenting on current events in purchasing.
2.4 CEU

XBA9501F ETG Materials Mgt Overview
Offers an overview of the complete production and inventory body of knowledge. Identifies and discusses principles and processes related to flows of activities and information, starting with suppliers and ending with customers. Explores essential definitions and key relationships in materials management.
2.4 CEU

XBA9501G ETG Forecasting
Introduces forecasting techniques related to production management. Includes reconciling forecasting outcomes with setting up a Master Production Schedule, the role of the Master Scheduler and monitoring production.
2.4 CEU

XBA9501H ETG Inventory Control
Covers purposes and types of inventory, and other systems to plan and control inventory.
2.4 CEU

XBA9501J ETG Materials Planning
Covers the functionality of Material Requirements Planning (MRP), inputs and outputs of MRP, and the importance of capacity planning as a tool in resource allocation and scheduling.
2.4 CEU

XBA9501K ETG MFG Excellence
Defines the concepts of Total Quality Management (TQM), Employee Involvement (EI), and Just-in-Time (JIT). Focuses on relationships between these three areas and defining strategies for successful implementation.
2.4 CEU

XBA9501L ETG Production/Inventory Schd
Covers the requirements for successful execution of a production schedule. Topics include capacity utilization, operational loading, dispatching, lead time usage, and performance measurements.
2.4 CEU

XBA9501M ETG Inventory Advanced
Presents topical concerns in Production and Inventory Management. Includes benchmarking, change management, and manufacturing strategies.
2.4 CEU

XBA9501N ETG - TQM Introduction
Introduces the definition of quality and Total Quality Management (TQM). Includes an overview of the quality movement, the concept of complete customer satisfaction, quality costs and an introduction to Statistical Process Control (SPC).
2.4 CEU

XBA9501P ETG - TQM Tools
Examines a variety of tools (use of qualitative and quantitative) for quality improvement. Includes PDCA, Ishikawa diagrams, force field analysis, Pareto charts, histograms, control charts, and process capability.
2.4 CEU

XBA9501Q ETG - TQM Org
Provides information on the organizational requirements to make quality "stick." Focuses on leadership, teamwork, reward and recognition, education and training, empowerment, performance measures, and implementation of a quality culture.
2.4 CEU

XBA9501R ETG - TQM Audits
Assista organizations to obtain ISO Certification and to comply with other various regulations. Reviews ISO, internal and external audits, Malcolm Baldrige National Quality Award, QS-9000 and GMP/FDA/OSHA.
2.4 CEU

XBA9501Z Strategic Procurement Mgt
Covers the leading characteristics in today's supply management profession. Designed for public employees who are or will be purchasing goods and services for their agency.
3.2 CEU

XBA9502A ETG Legal Terminology
Provides an overview of the American judicial system focusing on the origins of American law and the litigation process. Includes the origins and history of the American legal system, the meaning and application of important legal terminology, techniques of jury selection and the jury selection process, important rules of civil procedures, attorney and paralegal ethics, and significant elements of the substantive law of torts and contracts.
2.4 CEU

XBA9502B ETG Legal Evidence
Provides an overview of how evidence is gathered and used in a civil case. Includes the rules of evidence, conducting a legal interview, and conducting a legal investigation.
2.4 CEU

XBA9502C ETG Legal Authority
Provides the skills needed to conduct legal research. Covers the importance of precedence, the definition of legal authority, which legal authority is the most important, and how to conduct legal research. Includes the use of the four most effective legal research tools, how to Shepardize authority, and how to properly cite authority.
2.4 CEU

XBA9502D ETG Legal Writing
Introduces use of computers to assist in legal research. Covers conducting computerized legal research from the living room or office, the components of a proper and effective legal writing style, and the process of appellate procedure and appellate brief format. Includes preparation of an appellate brief.
2.4 CEU

XBA9502E ETG Law Office Administration
Covers the role of the paralegal in the law office and presents techniques for finding a job as a paralegal. Examines the essentials of law office administration, advocacy techniques for usage in formal or informal settings, and the basic documents for substantive areas of law. Includes how to begin a job search and start up a freelance paralegal business.
2.4 CEU

XBA9502F ETG GRE Verbal-PT 1
Prepares students to take the Graduate Record Examination (GRE). Covers all question types on the verbal and analytical sections of the exam, and covers time saving techniques for both the paper-based and computer administration of the test.
2.4 CEU

XBA9502G ETG GRE Quantitative-PT 2
Features a math review and techniques for tackling the quantitative comparison, discrete quantitative, and data interpretation questions that make up the math section of the GRE. Covers time saving techniques for both the paper-based and computer administration of the test.
2.4 CEU

XBA9502H ETG SAT/ACT Analytical-PT1
Uses proven test taking techniques to prepare for questions on the SAT and ACT tests. Includes practice on actual ACT and SAT tests from previous years.
2.4 CEU

XBA9502J ETG SAT/ACT Logical-PT2
Analyzes the quantitative test question areas on the SAT and ACT tests. Includes a review of basic and advanced math concepts, and algebraic and geometric concepts.
2.4 CEU

XBA9502K ETG LSAT Verbal-PT1
Provides an overview of law school entrance procedures, a law career, and law school survival techniques. Reviews test taking techniques, and analytical reasoning questions. Covers spatial order problems and drafting diagrams.
2.4 CEU

XBA9502L ETG LSAT Quantitative-PT2
Provides an intensive review of reading comprehension and logical reasoning questions for the LSAT. Includes techniques for quick elimination of incorrect answers, explanations and interpretations of correct answers, and proven approaches for selecting the correct answers.
2.4 CEU

XBA9502M Business Success Clinics
Bus Adm, Sm Bus Mgt (non-cr)
1.4 CEU

XBA9502N Employee Development Seminar
A presentation to develop technical and/or human relation skills of employees working in a public or private organization. The skills presented will be specific to the organization.
.1 CEU

XBA9502P Employee Development Seminar
A presentation to develop technical and/or human relation skills of employees working in a public or private organization. The skills presented will be specific to the organization.
.15 CEU

XBA9502Q Employee Development Seminar
A presentation to develop technical and/or human relation skills of employees working in a public or private organization. The skills presented will be specific to the organization.
.2 CEU

XBA9502R Employee Development Seminar
A presentation to develop technical and/or human relation skills of employees working in a public or private organization. The skills presented will be specific to the organization.
.3 CEU

XBA9502S Employee Development Seminar
A presentation to develop technical and/or human relation skills of employees working in a public or private organization. The skills presented will be specific to the organization.
.35 CEU

XBA9502T Employee Development Seminar
A presentation to develop technical and/or human relation skills of employees working in a public or private organization. The skills presented will be specific to the organization.
.4 CEU

XBA9502U Employee Development Seminar
A presentation to develop technical and/or human relation skills of employees working in a public or private organization. The skills presented will be specific to the organization.
.5 CEU

XBA9502V Employee Development Seminar
A presentation to develop technical and/or human relation skills of employees working in a public or private organization. The skills presented will be specific to the organization.
.6 CEU

XBA9502W Employee Development Seminar
A presentation to develop technical and/or human relation skills of employees working in a public or private organization. The skills presented will be specific to the organization.
.7 CEU

XBA9502X Employee Development Seminar
A presentation to develop technical and/or human relation skills of employees working in a public or private organization. The skills presented will be specific to the organization.
.8 CEU

XBA9502Y Employee Development Seminar
A presentation to develop technical and/or human relation skills of employees working in a public or private organization. The skills presented will be specific to the organization.
.9 CEU

XBA9502Z Employee Development Seminar
A presentation to develop technical and/or human relation skills of employees working in a public or private organization. The skills presented will be specific to the organization.
1.1 CEU

XBA9503A Employee Development Seminar
A presentation to develop technical and/or human relation skills of employees working in a public or private organization. The skills presented will be specific to the organization.
1.2 CEU

XBA9503B Employee Development Seminar
A presentation to develop technical and/or human relation skills of employees working in a public or private organization. The skills presented will be specific to the organization.
1.6 CEU

XBA9503C Employee Development Seminar
A presentation to develop technical and/or human relation skills of employees working in a public or private organization. The skills presented will be specific to the organization.
2.4 CEU

XBA9503D Small Business Management 1
Offers established business owners to concentrate on evaluating and building their business foundations. Monthly informational business lectures.
51 CEU

XBA9503E Small Business Management 1
Designed to assist the entrepreneurs through their business' life-cycle-development. Targeted at business owners who have been in operation from a minimum of one year to a maximum of ten years. Concentrates on helping business owners attain the skills and implement systems that will enable them to enjoy the benefits of reaching and maintaining the stage of "PRIME," which is achieved when a business owner has a reliable and profitable customer base, long term/well-compensated employees, developed professional and information systems, and a community presence. Strategies are presented so that they will be able to satisfy their customer needs, maintain excellent employee relations and increase their bottom line. First year of a two-year program. Fifteen (15) businesses are selected to participate in the SBM 1 program each year. Classes for this program start in September and end in June. There are ten classes held throughout the academic year. In addition, each business receives a two-hour on-site visit once a month. The SBM 1 program concentrates on helping business people assess their present situation and formulate future plans.
19.2 CEU

XBA9503F Small Business Management 2
This course is designed to assist entrepreneurs through their business' life-cycle-development. It is targeted at business owners who have been in operation from a minimum of one year to a maximum of ten years and have successfully completed the SBM1 course. This program concentrates on helping business owners attain the skills and implement systems that will enable them to enjoy the benefits of reaching and maintaining the stage of "PRIME." This stage of maturity is achieved when a business owner has a reliable and profitable customer base, long term/well-compensated employees, developed professional and information systems, and a community presence. Strategies are presented so that they will be able to satisfy their customer needs, maintain excellent employee relations and increase their bottom line. This is the second year of a two-year program. The fifteen (15) businesses selected to participate in the SBM 1 program continue on to the SBM 2 program. Classes for this program start in September and end in June. There are ten classes held throughout the academic year. In addition, each business receives a two-hour on-site visit once a month. The SBM 2 program deals with marketing, employee issues, and strategies to reach goals set in the first year.
19.2 CEU

XBA9503G Small Business Mgmt Alumni
The SBM Alumni one-year program was developed to encourage SBM graduates to maintain a continuing relationship with the OCCC as they progress through their various stages of growth. This course is designed to assist the entrepreneurs who have graduated from the two-year SBM program to continue their life long learning. It concentrates on helping business owners attain the skills and implement systems that will enable them to enjoy the benefits of reaching and maintaining the stage of "PRIME." This stage of maturity is achieved when a business owner has a reliable and profitable customer base, long-term/well-compensated employees, developed professional and information systems, and a community presence. Strategies are presented so that they will be able to satisfy their customer needs, maintain excellent employee relations and increase their bottom line. Alumni are welcome to attend all 20 of the combined SBM1 and SBM 2 classes. They are also encouraged to act as a mentor in these classes to help less experienced business owners with current topics. Additionally, each Alumni business owner receives on-site visits totaling at least six hours during the year. Alumni members are encouraged to update their self-auditing instrument to see how far they have progressed during the year.
2.2 CEU

XBA9503H Financial Series
This four-part series focuses on the "Language of money" and basic financial reports, including the income statement, the balance sheet, the accounting equation and cash flow. Designed for business owners and manager.
.8 CEU

XBA9503J Payroll Workshop
Directed at small business owners and managers that employ workers. Three-hour workshop assists in identifying problems and setting up payroll systems. Aids in identifying payroll problems and steps to take after problem occurs.
.3 CEU

XBA9503K Small Business Seminar
Provides a foundation upon which to build a successful business. Explores management, organization techniques, marketing, money issues, professionalism, and other related strategies.
1 CEU

XBA9503L Small Business Roundtable
Established business owners concentrate on evaluating and building their business foundation through monthly informational business lectures, discussion, interactive participation, in-class activities, independent work, and advising sessions.
3 CEU

XBA9503M Business Success Workshop
Provides entrepreneurs information on specific business topics in a single workshop format, discusses the application of the topic to their business and provides resources for continued exploration of this issue in today's business environment.
.4 CEU

XBA9503N Small Business Issues
Offers a hands-on approach to building the four basic operational plans needed to successfully operate a small business.
2 CEU

XBA9503P Start a Business
Designed to increase the awareness of business owners and managers needing research and resources. Shows practical tools to help business succeed.
.3 CEU

XBA9503R Small Business Topics
Provides entrepreneurs information relating to the development, growth, expansion, and management of small businesses in a single workshop format, discusses the application to their business and provides resources for continued exploration of the issues and concerns in today's business environment.
.25 CEU

XBA9503S Strategic Business Review
Presents a seven-part management series designed for existing business owners to fine-tune business operations.
1.75 CEU

XBA9503T Entrepreneurship
Designed to meet needs of businesses which have been operating up to one year, have completed the Build Your Own Business classes, have a written business plan or are interested in the topics and networking available. The course is designed for emerging small business owners eager to exchange ideas with other owners and hear a presentation on a small business topic.
3 CEU

XBA9503U SBM: GREENHOUSE
Bus Adm, Sm Bus Mgt (non-cr)
18.7 CEU

XBA9503V Time & Information Management
Identification and development of good time management practices at the work place. Designed for all management and support staff in business and government.
.4 CEU

XBA9503W Build Team Effectiveness Works
Designed for organizations aimed at bringing an element of open, systematic planning and review to the task of developing a team atmosphere.
1.2 CEU

XBA9503X Training Design Presentation
Focuses on organizing information, developing training objectives, and delivering effective presentations. Designed for managers and staff trainers in government, business, or industry.
3.2 CEU

XBA9503Y Training WKS Series
Bus Adm, Sm Bus Mgt (non-cr)
3.2 CEU

XBA9504A Job Search Workshop
Designed for individuals who are seeking employment or career changes. Topics covered include: skill identification , job applications, resumes, job market, interviewing skills, information interviewing, and job retention.
6 CEU

XBA9504B International Trade
Identifies the requirements for success in international trade. Includes strategies to analyze resources, assess export or import potential, research foreign markets. Covers country risk, international operations, business and market planning, market entry alternatives.
.35 CEU

XBA9504D International Market
Designed for small business owners and managers interested in exploring potential foreign markets. A representative from the Small Business International Trade Program will work with participants in developing a plan for establishing a worthwhile international marketing plan.
.7 CEU

XBA9504E Oregon Marketplace
Targeted for secretaries, office managers, and owners. This class explains basic grammar used in business and helps participants avoid common errors. Students practice applying spelling and punctuation rules as well as proofreading.
.7 CEU

XBA9504F Explore The Market
Targeted for business owners and other entrepreneurs interested in selling products or services to the U.S. Government. The process for activity is explained. Focus is directed on individual needs of the participants.
.7 CEU

XBA9504G Marketing Graphics
Directed at business owners and managers who want to do (or are already doing) their own in-house advertising. They will learn some basic rules regarding publication design and ad copy writing. They will also learn how to adapt an image to fit their business type and style.
.3 CEU

XBA9504H Marketing Shoestring Budget
This workshop is directed at business owners and managers who operate on a limited budget and want to gain more exposure to attract customers. Participants will be shown a variety of creative ways others have attracted customers to their business. Students will also learn skills to help them be more creative in generating their own ideas to enhance their business success.
.3 CEU

XBA9504K Next Step/Retirement
Designed for public employees (and spouses) who are nearing retirement. Covers financial issues related to Social Security, PERS, the deferred income options, health insurance, estimating retirement income and expenses, financial experts, investments, and estate planning. Includes life-planning topics of relationships, living arrangement changes, health, new careers, and other topics as appropriate to the retirement transition.
.8 CEU

XBA9504M Business Communication Skills
Bus Adm, Sm Bus Mgt (non-cr)
.6 CEU

XBA9504Q Ethics & Values Workshop
Designed to help participants increase their ability to deal with ethical problems and challenges they face in the workplace by examining and discussing case examples and work simulation exercises. Each participant is encouraged to prepare a brief statement of a past or current ethical problem they face at work and a copy of their Code of Ethics. Designed for people in business, industry, and government.
1.6 CEU

XBA9504R Employment Workshop
Designed for businesses who wish to be updated and informed on law and practices of employment. Topics covered in this workshop will include: employment discrimination, wage and hour laws, Hiring in the 90's, effective supervisory practices, and policy writing.
2.2 CEU

XBA9504U Change & Transition
Deals with organizational change and individual process of transition. Designed for business, industry, and government agencies.
.7 CEU

XBA9504Z Basic Supervisory Skills 1
Introduces basic supervisory skills for new managers.
.8 CEU

XBA9505A Elements of Supervision
Elements of Supervision
1.2 CEU

XBA9505B Intro to Conflict Resolution
Provides an introduction to conflict resolution with implications for the workplace, common causes, and strategies. Offered as needed
.8 CEU

XBA9505K Coaching Workshop
Covers when to coach, pitfalls, and coaching techniques. Offered as needed
.4 CEU

XBA9505M Career Development Coaching
Career development counseling skills and techniques for managers and supervisors of employees in business, industry, and government.
.4 CEU

XBA9505N Basic Supervisory Skills 2
Continues introduction of basic supervisory skills for new managers. Prerequisite: XBA9504Z.
.8 CEU

XBA9505Q DDI/Guiding Conflict Resolutn
Enables leaders to recognize signs that conflict exists, assess each conflict situation to determine their level of involvement, and serve as a catalyst to encourage those involved in the conflict to achieve resolution. Leaders learn the skills to both provide support and act as mediators.
.4 CEU

XBA9505R ETG Fund of Supervision/Mgt
Focuses on people who are newly appointed supervisors and managers or those who want to transition into those positions. Covers delegation techniques, interpersonal skills, personality traits and methods of motivating others.
2.4 CEU

XBA9505T Build High Trust Organizations
Designed for management, union teams from organizational units that are ready to take action on reducing fear and mistrust, or others who wish to develop more understanding of the dynamics of fear, cynicism, mistrust, and trust in the workplace.
.8 CEU

XBA9505U Managing Diversity
Builds awareness of the need to foster a work environment where a multitude of ideas and experiences are not only accepted, but are encouraged. Designed for managers and supervisors in business, industry, and government to examine diversity from a broad perspective and provide tools for managing and utilizing diversity more effectively.
.8 CEU

XBA9505V ETG Business Analysis
Covers quantitative methods of making business decisions. Focuses on problem solving and decision making using probability, sampling, surveying, modeling, and financial analysis. Prerequisite: Proficiency with basic algebra.
2.4 CEU

XBA9505W ETG Customer Serv: Fundamental
Focuses on developing skills in identifying and satisfying customer behavior. Covers customer service concepts, including target marketing, market segmentation, the marketing mix, and quality function development.
2.4 CEU

XBA9505X Customer Contact
Focuses on developing communication skills between agency and company employees, and the public they serve. Examines various communication techniques which are successful in developing effective communication exchanges between employees and customers. Designed for people in business, industry, and government.
1.6 CEU

XBA9505Z Facilitation Skills
Comprehensive introduction to the roles and skills of a facilitator. Designed for business, industry, and government.
1.4 CEU

XBA9506A Facilitation-Large Group
Focuses on conference methods, which bring together all stakeholders - customers, suppliers, staff, and clients - to design the future of an organization. Participants should have experience in facilitating groups and familiarity with: ground rules, nominal group techniques, stages of development, and group decision making and priority setting techniques such as STP, force-field analysis, and multi-voting. The learning methods in this seminar are highly interactive. Hands-on, small group activities build skills and confidence. Participants will also receive feedback on their facilitation skills.
1.6 CEU

XBA9506B ETG Customer Service: Overview
Explores marketing and the marketing concept as a key to organizational success. Includes the exchange process, market segmentation and target marketing, the 4 P's, consumers and their needs, forecasting, product positioning, new products, and international marketing.
2.4 CEU

XBA9506C ETG Customer Service: Expecta
Expands on basic concepts of marketing to include forecasting, market segmentation and its multiple variables, target marketing, end-user and industrial customers, and consumer buying patterns and influences.
2.4 CEU

XBA9506D ETG Customer Service: Techniq
Focuses on customer service techniques to include measurement of customer service (internal and by the customer), communication (especially with upset customers), being a good ambassador for your organization, teamwork, and telephone etiquette. Includes how much service is "enough," the different ways that customer service can be performed, and what can be done to retain a customer who is about to take their business somewhere else.
2.4 CEU

XBA9506E WH Technician-Supervisor Comm
Designed for warehouse technicians in supervisory positions, or who are transitioning into supervisory positions. Emphasizes confidence and self-esteem building; goal setting, decision making and time management; interpersonal communication and social skills; and stress management.
1.5 CEU

XBA9506F WH Technician-Supervisor: Lead
Designed for warehouse technicians in supervisory positions, or who are transitioning into supervisory positions. Emphasizing accountability; motivating self and other employees; teaching and training employees; building and coaching teams; and conflict resolution.
1.5 CEU

XBA9506G WH Technician-Entry Training
Covers warehouse operation and business, equipment overview, job readiness, fitness and ergonomics, and communication skills. Designed for entry level people who are entering the distribution warehouse field.
.9 CEU

XBA9506H Business Issues
Provides entrepreneur tools to develop basic operational plans required to run a successful small business.
.5 CEU

XBA9506K ETG Legal Document
Provides an overview of common legal documents. Includes preparation of legal documents including demand letters, pleadings, discovery documents, motions and memos. Highlights to conduct legal analysis and perform legal problem-solving.
2.4 CEU

XBA9506L DDI Guiding Development/Others
Covers methods to develop talent in others in the workplace and in the organization. Focuses on a leader's critical role before, during, and after the development plan. Prepares managers and supervisors in mid-level and first-line positions.
.4 CEU

XBA9506M DDI Trust:Strength/Foundation
Covers strategies to help leaders create an environment where people can take risks, identify and solve problems, and work together. Prepares managers and supervisors in mid-level and first-line positions.
.4 CEU

XBA9506N DDI The Empowered Leader
Covers leadership development and identifies areas in building empowerment in work groups and in organizations. Prepares managers and supervisors in mid-level and first-line positions.
.4 CEU

XBA9506P ETG Online Business Basics
Covers the complete process of building an online business. Offered as needed
2.4 CEU

XBA9506Q ETG Effective Selling
Provides knowledge, planning skills, and communication techniques for successful sales.
2.4 CEU

XBA9506R ETG Start Consulting Practice
Covers the complete process of starting and operating a consulting practice.
2.4 CEU

XBA9506S ETG A to Z Grant Writing
Pertains to executive directors, organizers, board members, community volunteers, development officers and individuals who want to learn a "bird's eye" view of the grant writing process.
2.4 CEU

XBA9506T ETG Market Bus/Org on Internet
Explores tools and techniques to market your business or organization on the Internet. Offered as needed
2.4 CEU

XBA9506U ETG Professional Sales Skills
Focuses on skills and techniques of becoming a successful salesperson.
2.4 CEU

XBA9506V ETG Home Based Business
Focuses on starting a home-based business or enhancing one already established.
2.4 CEU

XBA9506W ETG Debt Elimination
Explores approaches for people who want to live a debt-free, stress-free lifestyle.
2.4 CEU

XBA9506X ETG Laws of Business Jungle
Covers wide variety of laws, contracts, leases, and other legal entanglements. Includes strategies and tactics to help a business survive and thrive. Offered as needed
2.4 CEU

XBA9506Y MWESB Purchasing Workshop
Pertains to state and local government purchasing personnel who instruct buyers on the legal and procedural requirements for using Minority, Women and Emerging Small Business vendors when using government funds. Includes a demonstration on accessing and using the on-line certified vendor list will assist buyers in obtaining a list of vendors who are seeking opportunities to do business with government offices. Offered as needed
.3 CEU

XBA9506Z Natural Step Framework - Fund.
Applies to individuals who will be using the Natural Step Framework method of evaluation within their organization. Covers the basic principles of the Natural Step Framework; the science behind the Natural Step Framework; case study practice; and the back-casting method for creating a vision of sustainability. Offered as needed
.5 CEU

XBA9507A Goods/Services Contract - Fund
Applies to state and local government purchasing personnel who will be using Personal Services Contracts. Focuses on the basic practices of using Personal Services Contracts. Covers the appropriate construction and use of a request for proposal; effects of “protest-proof” evaluation processes; contract administration issues; and the ethical and legal “must” and “must-not” involved in working with independent contractors. Offered as needed
.7 CEU

XBA9507B Opportunity Knocks
Covers issues related to development, growth, expansion, and management of a small business. Each session discusses the application of the topic(s) to an entrepreneur's business and provides resources to continue exploration of related concern in today's business environment.
3.6 CEU

XBA9507C Business Planning Software
Provides tools to develop and implement successful, business related plans using business software applications. Course may cover business plan, marketing plan, cash flow plan, or web strategic plan.
2.2 CEU

XBA9507D DDI Leadership:Facilitate Chg
Covers change within an organization. Focuses on developing positive experiences for others by designing a shared vision, building business partnerships, championing ongoing improvement, and creating an environment in which learning is encouraged. Prepares managers and supervisors in mid-level and first-line positions. Offered as needed
.4 CEU

XBA9507E DDI Coach:Develop High Perform
Covers techniques for developing self-leadership among individuals and teams. Prepares managers and supervisors in mid-level and first-line positions. Offered as needed
.4 CEU

XBA9507F DDI Leading Teams/Opt Perform
Covers the development of team leader as coach, developer, and influencer. Prepares managers and supervisors in mid-level and first-line positions. Offered as needed
.4 CEU

XBA9507G ETG Creating A Business Plan
Covers methods to create a business plan.
2.4 CEU

XBA9507H Business Plan
Covers development of a business plan. Includes setting goals, identifying new customers and markets and financial managing business.
1.2 CEU

XBA9507J ETG Evidence Law
Covers the methods of gathering evidence for use in a trial, including the use of investigators, depositions, subpoenas, and interrogatories. Includes the preparation of evidence for use in trial to ensure relevancy to the case at hand and admissibility under such rules as the hearsay rule and the provisions of the Constitution. Offered as needed
2.4 CEU

XBA9507K Six Sigma for Black Belts - 1
Part one of a three-part series to train participants in the application of Six Sigma process improvement methodologies. Introduces the human element component of the improvement process, Six Sigma team management basics, and basic statistical concepts and tools.
3 CEU

XBA9507L Six Sigma for Black Belts - 2
Part two of a three-part series to train participants in the application of Six Sigma process improvement methodologies. Introduces advanced statistical techniques, design of experiments and the application of process improvement methodologies to Six Sixma project.
3 CEU

XBA9507M Six Sigma for Black Belts - 3
Part three of a three-part series to train participants in the application of Six Sigma process improvement methodologies. Covers additional process improvement techniques and provides the opportunity to apply the techniques to individual Black Belt projects.
3 CEU

XBA9507N FERPA Training
Explains an employee’s personal and professional student records confidentiality responsibilities under the Family Educational Rights & Privacy Act (FERPA). Offered as needed
.1 CEU

XBA9507P CE for Insurance Professionals
Covers topics pertinent to insurance professionals (agents, underwriters, agency owners, legal professionals, etc.).
.3 CEU

XBA9507Q Making Cents of Your Bus Idea
Introduces experiential learning to teach basic business concepts to people considering starting their own businesses. Offered as needed
1.2 CEU

XBA9507R CE for Insurance Professionals
Covers topics pertinent to insurance professionals (agents, underwriters, agency owners, legal professionals, etc.).
.6 CEU

XBA9507S CE for Insurance Professionals
Covers topics pertinent to insurance professionals (agents, underwriters, agency owners, legal professionals, etc.).
2.4 CEU

XBA9507T DDI-Fac Improved Performance
Equips leaders to help people develop improvement plans, conduct effective improvement discussions and handle the challenges they may encounter in improvement discussions.
.4 CEU

XBA9507U DDI-Core Skls:Bldg Commitment
Helps leaders assess their evolving role and learn to build involvement through use of feedback and effective interaction skills. Examines the importance of a new, powerful role through becoming a catalyst who sparks actions in others.
.4 CEU

XBA9507V Procurement Protests
Provides information on the procurement solicitation protest period. Focuses on the psychology of protests from the supplier and agency perspectives. Answers questions about how to reduce the potential of a protest and how to proceed if a protest actually is submitted.
.7 CEU

XBA9507W Small Bus. Entrepreneurs 101
Assists members of the public who have expressed an interest in business ownership and want direction as to what sort of business to start.
.1 CEU

XBA9507X Employee Inservice
Presents structured employee development opportunities to learn about institutional direction, processes, and initiatives; work toward achieving strategic institutional goals; conduct focuses, project-based work; attend mandatory and optional meetings; and conduct planning and evaluation sessions in work groups.
.6 CEU

XBA9507Y QuickBooks Basics
Provides an overview of QuickBooks software and its basic functions. Su
.8 CEU

XBA9508E Extraordinary Customer Service
Include the elements that comprise effective customer service, the impact it has on business, customer expectations and employee responsibilities. It will focus on developing skills in identifying and satisfying customer needs. Covers customer service concepts including handling difficult customers.
.8 CEU

XBA9508F Contract Administration
Provides information relative to the importance of contract administration in the procurement process. Presents a basic explanation of the essential elements of contract administration and the impact those elements have in real-life situations.
.7 CEU

XBA9508G DAS Public Contracting Rules
Provides an overview of Department of Administrative Services (DAS) Public Contracting Rules and related statutes with primary emphasis on supplies and services.
.7 CEU

XBA9508J Adjunct Spring Institute
Presents a state wide professional development opportunity for adjunct faculty. Topics include teaching and learning strategies, effective learning environments, integrating technology into the classroom, communicating with students and peers, brain research and content specific trainings.
.7 CEU

XBA9508K Motivating Emp in Tough Times
Provides strategies to improve employee morale during economic downturns, reorganizations, or layoffs. Offered as needed
.4 CEU

XBA9508L Orient Wkplce Conflict Res
Presents a brief orientation to conflict resolution principles, personal preferences, and strategies. Offered as needed
.2 CEU

XBA9508M Making Cents - Bus Idea Orient
Making Cents - Business Ideas Orientation
.1 CEU

XBA9600B Legal Entity Basics
Focuses on ways to determine the best legal structure for a business and the advantages and disadvantages of sole proprietorship, partnership, limited liability, sub-S and regular corporations.
.3 CEU

XBA9600C Financing Basics
Introduces the basics of financing a business start-up operation.
.3 CEU

XBA9600D Bookkeeping Basics
Introduces the basics of bookkeeping in a small business.
.3 CEU

XBA9600E Marketing Basics
Introduces the basics of marketing in a small business.
.3 CEU

XBA9600F Legal Issues
Explores current legal issues and concerns facing today's business owner. Covers whether your company is the right type of entity to get the most limited liability and tax advantages available.
.25 CEU

XBA9600G Accounting Systems Review
Reviews accounting systems recommended for great financial management. Uses current and historical financial data to better organizes, manage, and grow a business "managing by the numbers."
.3 CEU

XBA9600H Cash Flow & Budgeting
Covers developing a budget and improving cash flow management to keep a business healthy.
.3 CEU

XBA9600J Taxation Implications
Reviews current business tax laws, tax traps, savings, liabilities, and documentation requirements.
.3 CEU

XBA9600K Employee Relations
Compares current employment practices and the impact on future plans to attract and retain staff. Explores current labor laws and their effect on future operations.
.3 CEU

XBA9600L Website Strategies
Presents ways to use the Internet to market a business using personal and other websites.
.3 CEU

XBA9600M Marketing & Advertising
Explores ways to enhance and increase sales through market and customer research, better knowledge of competition, pricing strategies, and promotional tactics.
.3 CEU

XBA9600N Start Smart
Examines the basic start-up information about regulations and licensing, taxes and insurance, types of financing and basics of the business plan.
.4 CEU

XBA9600P SBA Loan Information
Introduces financing options, eligibility and credit requirements to start or grow a small business.
.1 CEU

XBA9600Q Selling to the Federal Govt
Market your business to agency: the US government. Covers the process of selling products or services to the government, including using the Internet to find out about selling opportunities.
.35 CEU

XBA9600R Evaluate Franchise Opportunity
Covers whether franchise ownership is a good option. Presents the key steps in evaluating a franchise opportunity.
.25 CEU

XBA9600S ETG Business Plan for Retired
Focuses on generating a business plan. Covers steps involved in writing a business a plan including financial forecasting and marketing. Explores topics such as legal forms, idea assessment, bookkeeping, and accounting.
2.4 CEU

XBA9600T ETG Secrets of the Caterer
Introduces the fundamentals of the catering business, how to cook for large crowds, organize a kitchen, manage time, and work with clients. Focuses on cooking skills every caterer needs with an introduction to the business side of catering.
2.4 CEU

XBA9600U ETG Wow, What a Great Event
Presents strategies to create and coordinate successful special events. Develops skills, find resources, and gain confidence to plan and produce any size or type of event. Provides tips, tools, techniques, and procedures used by experts and master event planners to help avoid embarrassing and costly planning errors or production mistakes.
2.4 CEU

XBA9600V OSHA Workshops
Covers back safety, personal protective equipment, and violence in the workplace.
.35 CEU

XBA9600W Safety Committee Training
Provides safety committee members insight into duties and responsibilities. Introduces safety committee's purpose and operation.
.4 CEU

XBA9600X Safety for Small Business
Designed for employers who want to reduce risks, and ultimately the costs, associated with workplace injuries, illnesses, and fatalities.
.2 CEU

XBA9600Y Take the Fear Out of Financing
Covers the basic tools to manage a business by the numbers.
.25 CEU

XBA9600Z Find, Get & Keep Customers
Covers the basics of selling to the best customers
.25 CEU

XBA9601A Start Up Basics Series
Presents a four-part management series designed for individuals who are getting ready to start a business
1.2 CEU

XBA9601B Protect/Market Your Invention
Introduces and explores the major phases of new product development. Covers product development process from protecting a new idea to securing marketing and manufacturing partners.
.9 CEU

XBA9700D Word Processing/Introduction
Introduces basic word processing in the operation of current word processing software for home and/or small business. Offered as needed
2 CEU

XBA9700E Business Grammar Basics
Targeted for secretaries, office managers, and owners. Explains basic grammar used in business and helps participants avoid common errors. Students practice applying spelling and punctuation rules as well as proofreading.
.6 CEU

XBA9700G Time Management
Focuses on methods that increase efficiency and eliminate time-wasters. Designed for owners and top managers in business, industry, and government.
.7 CEU

XBA9700J Customer Contact Skills
Help develop communication skills between employees and the public. Examines successful communication techniques. Designed for front line staff in business, industry, and government.
.7 CEU

XBA9700K Non-Verbal Communication
Bus Adm, Sm Bus Mgt (non-cr)
.3 CEU

XBA9700L Secretary Week Update
Series of workshops to help clerical and secretarial staff improve and update their knowledge and skills. Topics are designed to improve the efficiency and working conditions within the office.
.35 CEU

XBA9700M Business Writing Refresher
Provides a refresher to Basic English grammar including sentence structure, punctuation, and methods of evaluating and proofreading. Offered as needed
2.4 CEU

XBA9700P Food Proc Supervisory Spanish
Designed for supervisors and managers who need to communicate in Spanish with seasonal Hispanic employees. Covers introductory information such as pronunciation, clarification techniques, greetings, personal information, numbers, time, weather, seasons, etc. Focuses on work-related language such as clothing, parts of the body, fruits and vegetables, plant locations, safety, commands, and plant procedures. Attention will be given to examining differences between Hispanic and North American culture.
4 CEU

XBA9700Q FP Supervisory Communication
Designed to enhance and improve the communication skills of supervisors. Includes listening techniques, effective messaging, instruction giving, and non-verbal and cross-cultural communication. Features team building activities for cooperation and communication, and public speaking techniques.
4 CEU

XBA9700R Food Processors Reading 1
Designed for employees with little to no reading ability. Learn to read by identifying plant specific and general sight words, read using phonics, create language experience stories, and use learning to read strategies.
3.2 CEU

XBA9700S Food Processors Reading 2
Designed for employees with a basic reading ability who need to improve on-the-job reading skills. Develops vocabulary, improves comprehension of a variety of materials and information. Learn to locate information within a text and from charts, forms, and tables.
3.2 CEU

XBA9700T Food Processors Writing 1
Designed to introduce pre-literate employees to the basics of writing. Students will practice writing through Language Experience Stories, sight words, alphabet practice, phonics and spelling.
3.2 CEU

XBA9700U Food Processors Writing 2
For literate employees who need to improve their writing skills. Covers basic writing concepts and apply them to on-the-job situations and personal needs.
3.2 CEU

XBA9700V Food Processors ESL 1
Designed for second language speakers who have almost no speaking ability in English. Focuses on basic information such as telling time, reading numbers, giving personal information, talking about weather, seasons, family, etc. Attention will also be given to learning plant vocabulary, using clarification techniques, and going over pay and time card procedures.
4 CEU

XBA9700W Food Processors ESL 2
For second language speakers at the advanced beginning level, who have difficulty expressing themselves and being understood in English. Emphasizes communication techniques such as asking questions for clarification, understanding and responding to instructions, and making general conversation. Covers food processing concerns including general safety, food safety, and plant procedures and operations such as time cards, scheduling, wages, shift changes.
4 CEU

XBA9700X Food Processors ESL 3
For second language speakers at the advanced beginning level, who have difficulty expressing themselves and being understood in English. Emphasizes communication techniques such as asking questions for clarification, understanding and responding to instructions, and making general conversation. Covers food processing concerns including general safety, food safety, and plant procedures and operations such as time cards, scheduling, wages, shift changes.
4 CEU

XBA9700Y Food Processor ESL 4-6 SPL
Second language speakers with an intermediate level speaking ability are eligible for this class. They can handle jobs and job training that involve simple oral communication, but preferably where tasks can be demonstrated. Focuses on improving communication in English and on developing knowledge of food processing concerns and procedures. Attention will be given to non-verbal communication and cross-cultural information.
3.2 CEU

XBA9700Z FP Communication Non-Natives
Designed for advanced level (7+ BEST Test) non-native employees. Effective communication techniques practiced while improving command of spoken English. Covers techniques in active listening, getting a message across effectively, and giving instructions. Attention will be given to non-verbal communication and cross-cultural awareness. Team building activities for cooperation and communication as well as public speaking techniques will be featured. Students will enhance their spoken English through accent reduction and intonation and by learning idioms, shop talk, and buzz words.
3.2 CEU

XBA9701A FP Math Fundamentals
Designed for numerically non-literate employees. Participants will work with whole number concept and operations, and apply these basic skills to job tasks and situations. Time concepts and calculations will also be addressed.
3.2 CEU

XBA9701B Food Processors Math 2
Assumes a functional level in basic whole number operations. Develop skills in estimation and fraction/decimal/percent conversion and applications. Mixed operation algebraic formulas and ratio/proportion will also be emphasized. May include calculation and application skills in geometry and English/Metric system of measurement.
3.2 CEU

XBA9701C Food Processors Math 3 (SPC)
Taught in conjunction with, or in preparation for, a company-wide SPC program. Participants will develop statistical skills, including fraction/percentage averages, data collection and organization, and use of a scientific calculator.
3.2 CEU

XBA9701E Cobit Implementation
Provides implementation of CORBIT for information technology professionals and managers using this IT control methodology. Covers the executive summary, framework, detailed control objectives, and audit guidelines. Provides detailed information on the development and use of the implementation tool set.
1.4 CEU

XBA9701F Arch & Engineering Contract
Designed for local and state government agencies purchasing personnel who will be contracting for architecture and engineering services. Focuses on the unique statutory requirements and solution rules. Covers the process for entering into an architecture and engineering service for local and state improvements.
.7 CEU

XBA9701H Writing a Statement of Work
Applies to public agency purchasing personnel. Focuses on how to write a statement of work for a personal services contract. Covers the common elements of a statement of work; how to write clearly and concisely when specifying the needs of the agency; and the importance of creating a good statement of work. Offered as needed
.6 CEU

XBA9701J Contract Negotiations Workshop
Applies to public agency purchasing personnel. Focuses on effective negotiation strategies when dealing with external and internal customers. Includes differentiating between using negotiations as a problem-solving tool rather than a positioning tool. Offered as needed
.4 CEU

XBA9701K ESL for Food Processors
Provides employees of food processing companies with better on-the-job communication skills with English speaking co-workers and supervisors.
1 CEU

XBA9701M Oreg Smart Buy Training Wkshp
Assists state employees in understanding strategic source methodologies and how use the tools and concepts for procurement activities.
1.2 CEU

XBA9701N Ethics & Contracting Workshop
Examines ethics in the procurement and contracting profession for governmental officials. Addresses ethics in relation to laws and policies and conflict of interest, both potential and actual.
.7 CEU

XBA9701P Customer Service: Foundation
Prepares customer service representatives to answer customer bank account and product inquiries, using computer, accounting and telephone skills.
12 CEU

XBA9701Q Customer Service: Performance
Prepares customer service representatives to demonstrate correct steps in servicing account and product inquiries through simulated activities and on-the-job supervised sessions. Prerequisite: XBA9701P
12 CEU

XBA9701S Doing Bus. with State of OR
Presents an overview of the steps required for conducting business wit the State of Oregon and navigating the state's e-procurement system, ORPIN (Oregon Procurement Information Network).
.1 CEU

XBA9701T Contract Management
Provides an overview of key elements in a collective bargaining agreement (contract).
.15 CEU

XBA9701U Using Chemeketa Resources
Provides Chemeketa employees with an overview of electronic resources to quickly and accurately locate to respond to customer needs.
.15 CEU

XBA9701V Principles/Public Contracting
Covers principles, processes, and protocols of contract management and administration within the State of Oregon.
4.4 CEU

XBA9701W Comp. Leadership Essentials
Presents ways in which to effectively develop leadership skills, create meaningful conversations and achieve a more comprehensive approach to leadership. Explores the many facets of today's diverse workplace. Covers how to chart a more explicit career course, setting personal and professional goals, and refining and developing a range of motivational practices for use as a leader. Focuses on developing clear expectations and effective teams.
1.8 CEU

XBA9701X Leadership Essentials 1
Presents ways in which to effectively develop leadership skills, create meaningful conversations, and achieve a more comprehensive approach to leadership.
.6 CEU

XBA9701Y Leadership Essentials 2
Presents ways in which to effectively develop leadership skills, create meaningful conversations and achieve a more comprehensive approach to leadership. Explores the many facets of today’s diverse workplace. Offered as needed
.9 CEU

XBA9701Z Leadership Essentials 3
Presents ways in which to effectively develop leadership skills, create meaningful conversations and achieve a more comprehensive approach to leadership. Explores the many facets of today's diverse workplace. Covers how to chart a more explicit career course and set personal and professional goals.
1.2 CEU

XBA9702A Leadership Essentials 4
Presents ways in which to effectively develop leadership skills, create meaningful conversations and achieve a more comprehensive approach to leadership. Explores the many facets of today's diverse workplace. Covers charting an explicit career course, setting personal and professional goals, and refining and developing a range of motivational practices for use as a leader.
1.5 CEU

XBA9702B PT Faculty Fall Inservice
Presents structured employee development opportunities to learn about institutional direction, processes, and initiatives; academic department goals and expectations; attend trainings on teaching and learning topics.
.3 CEU

XBA9702C Identity Theft Protection Act
Presents information for business owner's as it relates to the new Oregon Identify Theft Protection Act.
.3 CEU

XBA9702D Coaching Emp Business Success
Presents step-by-step process for effectively coaching employees to achieve success in the workplace. Offered as needed
.4 CEU

XBA9702E ETG Project Mgt Applications
Provides additional skills and knowledge for quantitative and qualitative project management applications. Prerequisite: Basic computer skills. Offered as needed
2.4 CEU

XBA9702F ETG Accounting Fundamentals 2
Explore such topics as special journals, uncollectible accounts receivable, plant assets, depreciation, notes and interest, accrued revenue and expenses, dividends, retained earnings, and various financial reports for corporations. Prerequisite: XBT9000B, ETG Accounting Fundamentals course; or consent of instructor. Offered as needed
2.4 CEU

XBA9702G ETG Adv Grant Proposal Writing
Focuses on researching and writing proposals. Includes information to develop proposal attachments, including information on the organization's structure, administration, and finances. Prerequisite: Completion of an introductory grant writing course or equivalent experience. Offered as needed
2.4 CEU

XBA9702H ETG Grant Writing Consultant
Builds upon a basic knowledge of grant or proposal writing to become a consultant in the grant writing field. Prerequisite: Basic experience with the grant writing process, Internet access, email, and Internet Explorer, Netscape, or Firefox Web browser. Offered as needed
2.4 CEU

XBA9702J ETG Business Marketing Writing
Presents the fundamentals of writing copy that achieves business and marketing goals. Offered as needed
2.4 CEU

XBA9702K ETG Intro to QuickBooks 2007
QuickBooks Pro 2010 or QuickBooks Premier 2010 (install software before the course begins); Microsoft Windows XP; Internet access; e-mail; and the Internet Explorer, Netscape, Firefox Web browser. Course is not suitable for Macintosh users, nor for users of QuickBooks Online or QuickBooks SimpleStart. Offered as needed
2.4 CEU

XBA9702L ETG QuickBooks 2006/Payroll
Details all the steps needed for proper set-up in QuickBooks including accessing information on the Internal Revenue Service web site including creating a new employee, tracking time, job cost data, and generating required forms and reports for payroll purposes. Offered as needed
2.4 CEU

XBA9702M ETG QuickBooks 2007/Payroll
Details the steps needed to use QuickBooks to perform payroll processes. Offered as needed
2.4 CEU

XBA9702N ETG Get Grants
Focuses on the skills needed to prepare professional, and competitive, and compelling grant proposals. Offered as needed
0 CEU

XBA9702P ETG Creating a Nonprofit Org
Focuses on forming a new nonprofit organization, converting an informal group to tax-exempt status, or reorganizing an existing organization. Covers practical how-to information about incorporation, organization, and other issues pertinent to a nonprofit start-up. Offered as needed
2.4 CEU

XBA9702Q ETG Intro to Nonprofit Mgt
Focuses on the skills and strategies needed to become an integral part of one of America’s fastest growing service sectors. Presents the unique characteristics of nonprofit organizations along with the core skills necessary to become an effective leader in the nonprofit arena. Offered as needed
2.4 CEU

XBA9702R ETG Principles of Marketing
Presents the processes involved in market analysis and planning that, along with associated roles, creates effective marketing efforts which build a bond between customers and sellers.
2.4 CEU

XBA9702S ETG Principles of Sales Mgt
Examines the roles and responsibilities of sales managers. Presents the skills needed to prepare and lead better sales meetings and covers how to resolve team conflict and master the art of sales training.
2.4 CEU

XBA9702T ETG Publish it Yourself
Presents ways to format published works in your own publishing company, including how to plan and design a cover, select paper, choose a printer, price your publications, establish distribution channels, acquire barcodes, and register your works. Offered as needed
2.4 CEU

XBA9702U ETG Managerial Accounting
Introduces the use of financial information to organize and govern finances within an organization. Creates a basis for understanding and analyzing financial statements in preparation for making effective financial decisions at a managerial level.
2.4 CEU

XBA9702V ETG Marketing Your Nonprofit
Examines the use of marketing techniques to compete more effectively for customers, donors, members, and volunteers. Presents ideas for using the media to communicate an organization's message and further its ideals and goals.
0 CEU

XBA9702W ETG Mastery of Business Apps
Examines how marketing differs from sales, how the marketing concept helps a firm succeed, and why consumer behavior is such a challenging topic. Discusses the basics of international business and the various options and requirements for success. Looks at the nature of information technology and how operations management helps increase efficiency and effectiveness. Presents the definition of quality, the nature of Six Sigma and total quality management (TQM), and how to implement a quality culture. Focuses on the nature of project management and the different phases of the project life cycle.
2.4 CEU

XBA9702X ETG Mastery of Business Fund
Examines the significance of strategic planning and how external and internal environmental factors affect an organization. Discusses various organizational structures and how to use leadership, motivation, and control for maximum impact. Presents the fundamentals of accounting, key financial terms, cash flow management, financial statements, and cost control. Reviews the difference between financial and cost accounting, various financial investment models, the basics of financial planning, and budgeting methods.
2.4 CEU

XBA9702Y ETG Writng Eff Grant Proposals
Presents the fundamentals of developing grant proposals to receive funding from corporations or foundations, including careful research, meticulous preparation, and graceful writing.
2.4 CEU

XBA9702Z Women Leading Women
Covers issues related to personal and professional development and growth of women leaders. Each session discusses the application of the topic(s) to a woman leader's experience and provides a network of colleagues for engaging in communication and problem solving. Identifies resources for continued exploration of related concerns in today's business environment.
3.6 CEU

XBA9703A ETG QuickBooks 2010/Contractor
Addresses the specific accounting needs of the construction industry.
2.4 CEU

XBA9703B ETG QuickBooks 2007/Contractor
Addresses the specific accounting needs of the construction industry using QuickBooks 2007 software.
2.4 CEU

XBA9703C Small Business Management 2
Builds on the foundational work of SBM 1. Each business receives monthly advising sessions, including a review of operations and issues with a focus on a primary business goal established by the client.
51 CEU

XBA9703D Small Business Roundtable 2
Builds on the foundational work of SBM 1. Each business receives monthly advising sessions including a review of operations and issues with a focus on a primary business goal established by the client.
3 CEU

XBA9703E Small Business Management ODOT
Established business owners whose principal business activities are ODOT related, will build their business foundation through monthly informational business lectures, discussion and interactive participation, in-class activities, independent work, and advising sessions.
51 CEU

XBA9703F Small Business Roundtable ODOT
Established business owners whose principal business activities are ODOT related, will build their business foundation through monthly informational business lectures, discussion and interactive participation, in-class activities, independent work and advising sessions.
3 CEU

XBA9703G ETG Intro to QuickBooks 2010
An overview of QuickBooks 2010. Offered as needed
2.4 CEU

XBA9703H QuickBooks Boot Camp 1
Introduces QuickBooks software to established and emerging business owners. Presents the necessary features for basic operation of the accounting software.
.6 CEU

XBA9703J QuickBooks Boot Camp 2
Presents advanced features of QuickBooks software to established and emerging business owners. Presents operational features of accounting software for paying bills, tracking credit card receipts, and accounts payable. Prerequisite: XBA9504Q, QuickBooks Boot Camp 1
.6 CEU

XBA9703K SimpleStart Boot Camp
Introduces the basics of recordkeeping and Simple Start accounting software for emerging business owners. Presents the necessary components of an accounting system, including organization of records, creating basic hand ledger systems, and the use of Quick Books Simple Start to automate recordkeeping.
.6 CEU

XBA9703L Business Plan Boot Camp
Presents concepts for developing a one page business plan.
.6 CEU

XBA9703M Chemeketa Meeting Management
Outlines the basic principles of conducting effective meetings. Sp
.15 CEU

XBA9703N ETG Achvg Succ w/Dffclt People
Focuses on how to have more successful relationships with difficult bosses, co-workers, students, neighbors, and family members.
2.4 CEU

XBA9703P Manufacturing Supervisory Skil
Provides basic leadership and supervisory skills for manufacturing team leaders or first in line supervisors.
.8 CEU

XBA9703Q Business Literacy
Provides employees with basic information on business structure and operation and discusses application of the topic to their business.
.4 CEU

XBA9703R Relationship-Based Sales/Mktg
Examines relationship-based strategies used to increase overall sales and customer service.
1.6 CEU

XBA9703S ETG: PM Fundamentals
Provides essential information needed to prepare and complete projects. Presents one of two courses designed to prepare students for Project Management Professional (PMP) and the Certified Associate in Project Management (CAPM) exam offered by the Project Management Institute (PMI). Prerequisite: Internet access, e-mail, and the Microsoft Internet Explorer or Mozilla Firefox Web browser.
2.4 CEU

XBA9703T ETG: Leadership
Provides an introduction to leadership, principles and methods. Prerequisite: Internet access, e-mail, and and the Microsoft Internet Explorer or Mozilla Firefox Web browser.
2.4 CEU

XBA9703U Problem Solving Orientation
Provides an overview of selected problem solving tools and processes.
.4 CEU

XBA9703V Problem Solving Trainer
Provides an overview of how to teach problem solving strategies and tools.
1.6 CEU

XBA9703W Problem Solving for Industry
Provides an introduction to problem solving processes and tools used in continuous improvement. Designed for employees with little or no experience in problem solving processes and tools. May be used as a refresher.
1.3 CEU

XBA9703X GES: Lean Mastery
Focuses on improving organizational performance through an overhaul of its value stream by focusing on lean principles of value, waste elimination, and continuous incremental improvement.
6 CEU

XBA9703Y Lean Office: Simulation
Introduces the business operating system of Lean Enterprise System and includes basic concepts and terminology using a Lego airplane factory simulation to assist in teaching the concepts.
.4 CEU

XBA9703Z Lean Office: Mapping Concepts
Introduces value stream mapping as part of the Lean Enterprise System. Includes basic Lean concepts and terminology in the development of a plan for improving a real life office value stream using Lean concepts and tools. Recommended Prerequisite: XBA9703Y
.4 CEU

XBA9704A Strength in Diversity
Engages participants in discussions of tolerance, diversity, personal values, and responsibility as it applies to the workplace and beyond. Challenges participants to question their own assumptions and present fresh perspectives. Draws on the experience of participants as the basis for formulating solution-oriented action plans. Offers new paradigms that reframe professional roles in terms of commitment and contribution to diversity initiatives
2 CEU

XBA9704B Recruiting & Equitable Hiring
Prepare participants for the responsibility of serving on a college hiring (search) committee. Covers Equal Employment Opportunity Commission regulations as well as the Chemeketa recruitment process. Emphasizes clear expectations and responsibilities of those serving on a search committee.
.1 CEU

XBA9704C Introduction to Social Media
Introduces social media, online communication, and top sites. Discusses business application for communication, customer retention, branding, marketing, research, needs assessments, and serving the needs of customers or clients.
1.6 CEU

XBA9704D Intgrtng Social Media Yr Org
Provides instruction in how to create a private, organizational network using Ning, Google Docs and calendars, and the interactive Web 2.0 site.
1.6 CEU

XBA9704E Marketing Using Social Media
Introduces the use of social media as a marketing and communications tool.
1.6 CEU

XBA9704F Problem Solving Fundamentals
Introduces the process of carrying out and completing a problem solving assignment in a business environment. Includes information regarding basic problem solving fundamentals, research techniques, data analysis, and report writing.
.8 CEU

XBA9704G Effective Short Presentations
Provides instruction on public speaking in a business setting; use of visuals, media, and fielding impromptu questions at meetings and community forums.
.8 CEU

XBA9704H Supervisor/Manager Institute
Provides foundational skills for effective employee supervision and management.
3.2 CEU

XBA9704J Supervisor/Mgr Wkshp (Generic)
Provides the foundational skills of effective employee supervision and management.
.4 CEU

XBA9704K Customer Svc/Govt Employees
Provides techniques for interacting with the public. Includes strategies for handling negativity, maintaining constituent trust, and using appropriate e-mail and telephone etiquette.
.8 CEU

XBA9704L Collaborative Leadership
Focuses the integration of relationship building with work groups. Covers task achievement to empower employees and achieve shared goals.
.4 CEU

XBA9704M Workplace Conflict Resolution
Enables participants to identify their preferences, strengths, and weaknesses and to use them as a catalyst to resolve workplace conflict.
.4 CEU

XBA9704N Budget Access Training
Introduces Deans, Directors, Program Chairs or Coordinators, Administrative Assistants and others who have budget access from the financial manager of specific Orgs (account numbers). How to review orgs online through MyChemeketa. Covers financial status, how to access the static web reports for Deans/Directors, and how to review Encumbrances (POs, etc.) online. Explains the differences between general fund, self-support and grants org queries. Also presents other online resources and guides. Offered as needed
.2 CEU

XBA9704P Writing for Business
Focuses on common writing best practices in the business environment with an emphasis on grammar and sentence structure. Offered as needed
1.2 CEU

XBA9704Q Project Mgt for Business
Provides an overview of the critical concepts needed to plan, implement, control and close any type of business project. Offered as needed
1.6 CEU

XBA9704R Leading Effective Meetings
Covers the criteria essential to leading an effective and valuable meeting. Offered as needed
1.1 CEU

XBA9704S SBM Mastery
Continues the foundational work laid in Small Business Management 1 and 2. Each business receives business advising each quarter, along with a quarterly class structured around current business topics. Offered as needed
17 CEU

XBA9704T Root Cause Analysis
Provides an overview of Root Cause Analysis (RCA) and how the process of forecasting or predicting events before they occur, saves time and money. Offered as needed
.6 CEU

XBA9704U Customer Care/Quality Control
Reviews exceptional customer service characteristics, and how policies and complaint procedures effect internal and external customer satisfaction. Offered as needed
.7 CEU

XBA9704V Supervisor Training
Provides instruction on Chemeketa’s management competencies. Explains and explores elements of and strategies for effective communication, facilitating team success, adjusting to circumstances, and achieving results; and identifies resources for supervisors. Prerequisite: Required for all new supervisors (one year or less).
.2 CEU

XBA9704W New Supervisor Training
Provides an overview of the college, contract management, and legal compliance; and provides resources and instruction on critical internal information for new supervisors.
.4 CEU

XBA9704X Faculty Adv/Student Success
Focuses on using online tools including ChemekNET. Presents methods and strategies promoting first year student advising outcomes, retention, completion, and success. Offered as needed
.3 CEU

XBA9704Y Safe Zone Training
Bus Adm, Sm Bus Mgt (non-cr)
.2 CEU