Answers to FAQs

The following are a list of questions that you may have about tutoring. If you have other questions or concerns please contact the Tutoring Center:

What does online tutoring cost?

Online tutoring is a free service to all Chemeketa students (full-time and part-time) currently registered in credit classes.

How often can I access this service?

As a Chemeketa student you have unlimited access.

What subjects are offered in eTutoring?

There are a number of subjects including:
  • Accounting,
  • Math,
  • Science,
  • Writing...and more.
For a complete list check out the tutor schedule. This is found on the bottom left corner of the eTutoring home page (the page you go to once you log in).

When are tutors available?

Tutors are generally available in the evenings and on the weekends. For a complete list of availability check out the tutor schedule. This is found on the bottom left corner of the eTutoring home page (the page you go to once you log in).

What do I do if my username and/password do not work?

You should first check that you are using the correct username and password for the current term. If you are, then you should contact the eTutoring help desk (toll free) on 1.866.462.8352. The phone number along with other information such as hours of support can be found on the support homepage linked at the top of each eTutoring page.

How can I access technical support?

You should contact the eTutoring help desk (toll free) on 1.866.462.8352. The phone number along with other information such as hours of support can be found on the support homepage linked at the top of each eTutoring page. If, after contacting them, you still have questions then please contact the Tutoring Center on 503.399.5190.

What are the system requirements for eTutoring?

You can use any internet connected computer (system requirements). One noted requirement is that you will need to use either Internet Explorer or Netscape as your browser. eChat meetings are live meetings that have audio/video capabilities. Having access to speakers, a microphone, and/or camera would be helpful but not required. A tablet would also allow you to more easily write directly on the whiteboard.