Health Services Management

The Health Services Management program offers one- and two-year training for students on a career ladder in health care services. The one-year program allows you to be trained as a health information technician, medical biller, coder, or other health management support staff. The two-year degree programs include Health Services Management and Medical Transcription. Medical Office Assisting students should contact the advisors for the Health Services Management program as some classes taken in the Medical Office Assisting program may apply toward the AAS degree. Students must earn grades of C or better in all required courses.

Program outcomes

Students completing the Certificate will:

• Use health records to abstract, collect, and analyze data for use by a range of health care professions and health-related organizations.
• Apply current technology and basic assessment tools to manage and maintain health information.
• Use knowledge of structure, function, and terminology related to the human body to communicate in health care systems.
• Apply the principles of professional ethics and diversity to medical-legal matters, including confidentiality, medical records management, release of information, patient rights, workplace rights, informed consents, and electronic information in the health care facility.
• Use interpersonal and communication skills that build and maintain cooperative working relationships in the health care profession.
• Use the specific skills associated with their scope of practice such as medical coding, medical reimbursement, health records management, or health services management.
• Integrate and apply theory and skill in a health care organization through a work site experience.

In addition to the certificate outcomes, students completing the Health Services Management AAS will:

• Apply advanced theoretical concepts of management to the health service organization.
• Analyze and interpret health care data and statistics for decision making in health care organizations.
• Identify the characteristics of major health care systems to manage the health care environment.
• Apply skills in leadership, motivation, and team building in health care settings.

In addition to the certificate and Health Services Management outcomes, students completing the Medical Transcription AAS will:

• Use current technology to accurately transcribe medical data within the health care environment.
• Facilitate the access of medical information by other health care professionals by providing medical data in a usable format.

For more information, please see the program and course descriptions under the catalog link on the public web site:

• Program descriptions
• Course descriptions

Updated December 2007 by Marketing and Student Recruitment.