Web Services Support Specialist (Technology Support Specialist)

Chemeketa Cooperative Regional Library Services

Opening Date	August 29, 2008
Closing Date	September 19, 2008
Starting Date	October 2008
Position Control Number (PCN)	C69060

Position Overview

Working as a member of a support team, be responsible for design of CCRLS web site (creation and publication of web based information for public and library partner use); customization and maintenance of Online Public Access Catalog (OPAC) and integration with other automated library services; secondary support of library automation, mail, and other systems.

Terms of Employment

100 percent, 12-month annualized assignment. Continuation of the position is dependent on the funding that supports the position.

Salary and Benefits

Classified salary schedule, Range B-3, $2,822.00/month.

The college also provides an excellent benefits package, which includes medical, dental, and vision coverage (subject to employee agreements). Benefits also include: life, and disability insurance and membership in the Public Employee Retirement System (PERS) or Oregon Public Services Retirement Plan (OPSRP).

Minimum Qualifications

A combination of four years of related education from an accredited institution, training or experience in the field of web services; OR any combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed below.

Knowledge, Skills and Abilities

Knowledge of: computers and applicable software applications; networking principles and techniques; operating systems; database management and/or administration principles; network server and/or workstation principles; applicable programming principles and/or languages; web page/site creation tools; web interface tools and web programming languages.

Skill in: the use of web page/site creation tools, content management systems, web interface tools and web programming languages (i.e. HTML, CSS, and Java script). Ability to interact effectively with students, staff and the public; effectively manage time, prioritize work and multi-task to meet deadlines. Ability to communicate technical information to a non-technical audience; strong written and verbal communication skills; ability to work as part of a team and resolve problems constructively. Ability to learn quickly and apply knowledge to new situations.

Preferred Qualifications

Associate’s degree from an accredited institution or two years of college-level course work with a concentration in computer applications, web development, library automation systems or information technology; experience with Innovative Interfaces Library Automation Systems; experience with Plone Content Management System; two years experience working with web-based applications or systems.

Essential Functions

Embraces diversity and actively collaborates effectively with a variety of students, staff and the public from diverse cultural, social, economic and educational backgrounds
Embraces appropriate technology tools to accomplish job functions; understands and utilizes available technology as communication and data gathering tools
Provides support in web design, web page creation, and distributed content management on the Chemeketa Cooperative Regional Library Service Web site using content management system and other tools to provide promotion and technical support for library patrons, and intranet sites for administrative purposes
Customization of Online Public Access Catalog (OPAC), to provide effective user interface and interactions with other resources and services. Works collaboratively with internal staff and CCRLS Member libraries to develop and maintain OPAC and web site
Assists with maintenance of e-mail, library automation and other CCRLS systems
Provides phone, email and on-site support to staff at member libraries; identifies and resolves problems; researches solutions as needed
Maintains technical expertise in appropriate application software and technologies
Participates in research and development of new technologies and services to support the Regional Library system
Performs other duties as assigned

Application Packet Must Include:

Chemeketa application
Cover Letter
Resume
One recent professional letter of reference
Applicants will need to demonstrate their web skills by providing sample work as a reference to web sites in written documentation or as electronic files on CD. Work samples must include a narrative description of how you created the page(s), any tools used and/or your role in a team collaboration.

How to Apply

Only complete packets will be reviewed by the screening committee. It is important that your application clearly indicates that you meet the minimum qualification for the position. Please include enough relevant training and experience to demonstrate that you possess the minimum qualifications.

Application material may be faxed and must be received by the application deadline. However, a signed hard copy of the application must be received by the Human Resources Department upon hire. (The Human Resources Department will not confirm receipt of application material and is not responsible for material not completely transmitted.)

Application Deadline

September 19, 2008 by 5:00 p.m. All materials must be received in the Human Resources Department on the Salem Campus.

Chemeketa Community College
Human Resources Department
PO Box 14007
Salem, OR 97309-7070
503.399.5009 (phone)
503.399.7810 (fax)

Other Information

Chemeketa Community College is an equal opportunity institution, values diversity in its workforce, and is committed to affirmative action: we encourage minorities, women, and persons with disabilities to apply. It is the policy of Chemeketa Community College that discrimination or harassment on the grounds of race, color, religion, sex, national origin, marital status, age, disability, or family relationships will not exist in any area, activity, or operation of the college. Chemeketa Community College is also a smoke-free/drug-free environment.

Federal regulations require that all documents submitted by applicants be retained by the college for a period of two years. No submitted materials will be returned and/or duplicated.

For further information, to request an application packet, or to request disability accommodation during the application process, contact the Human Resources Department at 503.399.5009. You may also e-mail requests to humanresources@chemeketa.edu. Our office is located in Building 2, Room 214, on the Salem Campus.

Updated August 29, 2008 by the Human Resources Department.