Operations Support Coordinator
(Student Services Coordinator/Analyst II)

Workforce Integration Department

Opening Date	April 18, 2008
Closing Date	May 2, 2008
Starting Date	May/June 2008
Position Number	E60180

Position Overview

The successful candidate for this position will coordinate the daily operations of the WIA IB operational/administrative support team which serves the four WorkSource Oregon Centers in Marion, Polk & Yamhill counties.

Terms of Employment

100 percent, 12 month annualized assignment.   Continuation of the position is based on the funding that supports the position.

Requires flexible work schedule based upon program needs which may include occasional evening and week-end hours.  Requires travel between various WorkSource Oregon center locations and Salem campus

Successful applicant must pass security inquiry which may include but is not limited to criminal, driving, and credit check; only information relevant to the position will be considered.

Salary and Benefits

Exempt salary schedule, Range C-2, $3,771 to $5,931/month.  Dependent upon salary history and comparable experience, a salary offer would rarely extend beyond the mid-point.

The college also provides an excellent benefits package, which includes medical, dental, and vision coverage (subject to employee and college collective bargaining agreements).  Benefits also include: life, and disability insurance and membership in the Public Employee Retirement System (PERS) or Oregon Public Services Retirement Plan (OPSRP).

Minimum Qualifications

Bachelor’s degree from an accredited institution in a related field and three years related experience, including experience in a work setting demonstrating comprehensive employment and training activities which includes at least two years of management, administration or supervisory responsibilities; OR equivalent combination of education and experience.  Experience with extensive collaboration and coordination of services with other public/private organizations; experience coordinating and supervising administrative functions; Academic course work in Workforce Development, human services, social services, public administration, business administration, education, human resources.  Ability to research and analyze data and create reports.

Knowledge, Skills and Abilities

Knowledge of:  workforce development programs and commitment to continuous improvement philosophy; high competency with computer programs for word processing, spreadsheet and database applications; experience in budget development/management.

Skills in:  exceptional skills providing coaching and feedback to enhance interpersonal effectiveness, employee performance and team building; strong listening, written and oral communication skills.

Ability to:  lead and manage effectively in an environment of multiple, competing demands and job pressures, and customer expectations; ability to organize work effectively, assign work, and work independently.

Preferred Qualifications

Master’s degree or equivalent from an accredited institution.  Experience working with WIA (Workforce Investment Act) Title IB programs; human resources and management experience.  Demonstrated experience in negotiations, facilitation, program planning and development; experience working with Lean principles.

Essential Functions

• Uses appropriate technology tools to accomplish job functions; understands and utilizes available technology as communication and data gathering tools
• Actively participates in the retention and recruitment of students
• Understands and collaborates effectively with a variety of students, staff, and the public from diverse cultural, social, economic, and educational backgrounds
• Develops, maintains, implements and modifies systems and strategies to administer Workforce Investment Act programs and services for adults, dislocated workers, youth and business in the Workforce Integration Department
• Ensures compliance with local, State and Federal policies and regulations related to WIA Title IB programs
• Evaluates, monitors and modifies programs for quality, effectiveness, and progress; establishes long and short-range goals and objectives; collaborates with partner agencies to ensure service delivery
• Recruits, hires, supervises salaried staff, part-time hourly, student staff; conducts staff performance evaluations and evaluates staff work for quality assurance and compliance with WIA Title IB regulations and established procedures
• Provides guidance and oversight to local Data Management Team and may serve as a liaison to the Statewide Management Information System workgroup
• Develops effective team work; facilitates integrated team planning, problem solving, and process improvement; facilitates team meetings
• Conducts research, analyzes/evaluates information and data, and prepares reports (i.e. tracks numbers, services, statistics, and expenditures) to assess program performance for State and Federal compliance,  Director, management team, local workforce board and center staff
• Prepares and develops budget(s); monitors and approves expenditures
• Coordinates Disability Navigator Program; includes planning and implementing service strategies.
• Collaborates with community organizations, professional organizations, educational providers and campus departments to obtain, develop and deliver effective program services; serves on a variety of internal and external committees; represents WID Department at meetings; promotes center services
• Ensures that WSO Center service structure is compliant with State and Federal policies, laws and regulations related to non-discrimination and equal opportunity as described in the Workforce Investment Act
• Serves as an effective member of the department and College management team
• May serve as Acting Director for department in Director’s absence
• Supports, facilitates and contributes to a positive work environment for staff members and partners

Application Packet Must Include:

• Chemeketa application
• Cover letter
• Resume
• Transcripts (official and unofficial copy at time of application, as applicable to degree noted in this announcement)

About Chemeketa Community College

Chemeketa Community College is a public, two-year institution located in Salem, Oregon. It is the second-largest college in the Oregon Community College System and serves more than 55,000 students each year with an FTE of over 10,000. Chemeketa is the largest Latino-serving institution of higher education in Oregon both by number and by percentage, and has the highest number of federal grant-funded programs for under-represented students in Oregon. The college is an equal opportunity institution that values diversity in the workforce and is committed to affirmative action. We encourage people of color, women, and people with disabilities to apply. The name Chemeketa is a Kalapuya word meaning "place of peace." In the spirit of peace we invite you to join us at Chemeketa to encourage a better understanding of our community and our world. To learn more about Chemeketa, including our mission and strategic themes, please visit our website at http://www.chemeketa.edu.

About Salem, Oregon

Salem, the capital of Oregon, is the second-largest city in the state. Over 146,000 people call Salem home and enjoy its tree-lined streets, riverfront park, and convenient downtown shopping. Every year, Salem hosts the World Beat Festival organized by Salem's diverse cultural community and featuring cuisine, music, and dances from around the world. Salem and its surrounding communities have Latino, Russian, German, Vietnamese, Pacific Island, American Indian, and many other populations that bring a wealth of perspectives to the city.

Salem is surrounded by the vineyards, orchards, and farms of the fertile Willamette Valley. The Cascade Mountains are an hour's drive to the east, and the Oregon Coast an hour's drive to the west. Western Oregon is known for the rain that creates its green forests, but its summers are warm and dry. Portland, 45 miles to the north, also offers a wide variety of sporting events, cultural activities, and entertainment.

To learn more about Salem, visit the Salem Chamber of Commerce’s community page (www.salemchamber.org/community/index.html) or visit the Salem Community Guide website (www.oregonlink.com).

How to Apply

Only complete packets will be reviewed by the screening committee. It is important that your application clearly indicate that you meet the minimum qualification for the position. Please include enough relevant training and experience to demonstrate that you possess the minimum qualifications.

Application material may be faxed and must be received by the application deadline. However, a signed hard copy of the application must be received by the Human Resources Department upon hire. (The Human Resources Department will not confirm receipt of application material and is not responsible for material not completely transmitted.)

Application Deadline

May 2, 2008 by 5:00 p.m. All materials must be received in the Human Resources Department on the Salem Campus.

Chemeketa Community College
Human Resources Department
PO Box 14007
Salem, OR 97309-7070
503.399.5009 (phone)
503.399.7810 (fax)

Other Information

Chemeketa Community College is an equal opportunity institution, values diversity in its workforce, and is committed to affirmative action: we encourage minorities, women, and persons with disabilities to apply. It is the policy of Chemeketa Community College that discrimination or harassment on the grounds of race, color, religion, sex, national origin, marital status, age, disability, or family relationships will not exist in any area, activity, or operation of the college. Chemeketa Community College is also a smoke-free/drug-free environment.

Federal regulations require that all documents submitted by applicants be retained by the college for a period of two years. No submitted materials will be returned and/or duplicated.

For further information, to request an application packet, or to request disability accommodation during the application process, contact the Human Resources Department at 503.399.5009. You may also e-mail requests to humanresources@chemeketa.edu. Our office is located in Building 2, Room 214, on the Salem Campus.

Updated April 18, 2008 by the Human Resources Department