Information Technology Manager

(Computer Service Manager - Exempt)

Information Technology Department

Opening Date	May 2, 2008
Closing Date	May 9, 2008
Starting Date	May/June 2008
Position Number	M05080

Position Overview

The Information Technology Manager’s role is to plan, coordinate, and supervise all activities related to the design, development, and implementation of organizational information systems and software applications.  This individual will apply proven communication skills, problem-solving skills, and knowledge of best practices to guide his/her development team on issues related to the design, development, and deployment of mission-critical information and software systems.  The Information Technology Manager will also be responsible for the project management methods used by the team they supervise.  This position is also responsible for the management of customer relationships between IT and the college.

Terms of Employment

100 percent, 12 month annualized assignment.

This position requires a flexible schedule which may include evening and weekend work depending upon department needs; some travel between campus sites and other college location as required.

Successful applicant must pass security inquiry which may include criminal, driving, and credit check; only information relevant to the position will be considered.

Salary and Benefits

Exempt salary schedule, Range C-4, $4,778 - $6,414/month. Dependent upon salary history and comparable experience, a salary offer would rarely extend beyond the mid-point.

The college also provides an excellent benefits package, which includes medical, dental, and vision coverage (subject to employee and college collective bargaining agreements).  Benefits also include: life, and disability insurance and membership in the Public Employee Retirement System (PERS) or Oregon Public Services Retirement Plan (OPSRP).

Minimum Qualifications

Bachelor's degree from an accredited institution in related field and five years’ experience with microcomputer based applications; OR an Associate degree from an accredited institution in Computer Science or Computer Programming and three years experience of IT project management experience; OR any combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed in this announcement.

Knowledge, Skills and Abilities

Knowledge of:  system and software quality assurance best practices and methodologies.  Extensive experience with core software applications, including Microsoft Office Suite; SCT Banner Environment including Student, HR, Finance, Financial Aid, and Alumni modules.  Familiarity with Oracle Application Express; knowledge and experience with AXIOM imaging products in an SCT Banner environment and PC operating systems.  Technically fluent in programming environments and tools, including Oracle Developer suite, PLSQL, Toad, and  FTP Voyager.  Knowledge of applicable project management methods and data privacy practices and laws.

Skills in:  project management and/or substantial exposure to project-based work structures, Agile Project Management models, etc.  Strong customer-service orientation.  Excellent written, verbal, interpersonal communication and listening skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Ability to:  be highly self-motivated and directed with keen attention to detail.  Able to prioritize and execute tasks in a high-pressure environment.  Ability to apply supervisory and management practices such as counseling, training, monitoring practices, and evaluating performance; establish and maintain effective relationships with colleagues, all departments of the college and partners. Flexible, facilitative management style necessary. A sound understanding of the community college learning environment and commitment to the comprehensive community college mission.

Preferred Qualifications

Knowledge of LEAN operations and familiarity with Scrum project development methods; bilingual/bicultural.

Essential Functions

• Provides leadership in and contributes to the college’s diversity plan by fostering an environment of cooperation between students, staff, and the public who represent a variety of cultural, social, economic, and educational backgrounds
• Actively participates in the retention and recruitment of students
• Embraces appropriate technology tools to accomplish job functions; understands and utilizes available technology as communication and data gathering tools and fosters an environment encouraging the use of technology by all staff
• Manages the development and deployment of new applications, systems software, and/or enhancements to existing applications throughout the enterprise
• Ensures that development projects meet business requirements and goals, fulfill end-user requirements, and identify and resolve systems issues
• Leads pre-testing phase of development by evaluating proposals in order to identify potential problem areas, and make the appropriate recommendations
• Collaborates with analysts, designers, and system owners in the testing of new software programs and applications.
• Participates in college IT Planning Committee (IT planning and governance group)
• Manages and provide direction for IT teams in support of student and business operations
• Provides technical leadership to project managers working on IT project teams
• Researches and make recommendations on software products and services in support of procurement and development efforts
• Coordinates feasibility studies for software and system products under consideration for purchase, and give advice based on findings
• Ensures that any new software integration into company systems meets functional requirements, system compliance, and interface specifications
• Cultivates, disseminates, and enforces functional policies, procedures, and quality assurance best practices
• Where necessary, prepares, establishes, and monitors budgets
• Performs other duties as assigned

Work Conditions

• Occasional evening and weekend work to meet deadlines
• Sitting for extended periods of time
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components
• Physically able to participate in training sessions, presentations, and meetings
• Some travel may be required for the purpose of off-site software and system development management

Application Packet Must Include:

• Chemeketa application
• Cover letter
• Resume
• Transcripts (official and unofficial copy at time of application, as applicable to degree noted in this announcement)

About Chemeketa Community College

Chemeketa Community College is a public, two-year institution located in Salem, Oregon. It is the second-largest college in the Oregon Community College System and serves more than 55,000 students each year with an FTE of over 10,000. Chemeketa is the largest Latino-serving institution of higher education in Oregon both by number and by percentage, and has the highest number of federal grant-funded programs for under-represented students in Oregon. The college is an equal opportunity institution that values diversity in the workforce and is committed to affirmative action. We encourage people of color, women, and people with disabilities to apply. The name Chemeketa is a Kalapuya word meaning "place of peace." In the spirit of peace we invite you to join us at Chemeketa to encourage a better understanding of our community and our world. To learn more about Chemeketa, including our mission and strategic themes, please visit our website at http://www.chemeketa.edu.

About Salem, Oregon

Salem, the capital of Oregon, is the second-largest city in the state. Over 146,000 people call Salem home and enjoy its tree-lined streets, riverfront park, and convenient downtown shopping. Every year, Salem hosts the World Beat Festival organized by Salem's diverse cultural community and featuring cuisine, music, and dances from around the world. Salem and its surrounding communities have Latino, Russian, German, Vietnamese, Pacific Island, American Indian, and many other populations that bring a wealth of perspectives to the city.

Salem is surrounded by the vineyards, orchards, and farms of the fertile Willamette Valley. The Cascade Mountains are an hour's drive to the east, and the Oregon Coast an hour's drive to the west. Western Oregon is known for the rain that creates its green forests, but its summers are warm and dry. Portland, 45 miles to the north, also offers a wide variety of sporting events, cultural activities, and entertainment.

To learn more about Salem, visit the Salem Chamber of Commerce’s community page (www.salemchamber.org/community/index.html) or visit the Salem Community Guide website (www.oregonlink.com).

How to Apply

Only complete packets will be reviewed by the screening committee. It is important that your application clearly indicate that you meet the minimum qualification for the position. Please include enough relevant training and experience to demonstrate that you possess the minimum qualifications.

Application material may be faxed and must be received by the application deadline. However, a signed hard copy of the application must be received by the Human Resources Department upon hire. (The Human Resources Department will not confirm receipt of application material and is not responsible for material not completely transmitted.)

Application Deadline

May 9, 2008 by 5:00 p.m. All materials must be received in the Human Resources Department on the Salem Campus.

Chemeketa Community College
Human Resources Department
PO Box 14007
Salem, OR 97309-7070
503.399.5009 (phone)
503.399.7810 (fax)

Other Information

Chemeketa Community College is an equal opportunity institution, values diversity in its workforce, and is committed to affirmative action: we encourage minorities, women, and persons with disabilities to apply. It is the policy of Chemeketa Community College that discrimination or harassment on the grounds of race, color, religion, sex, national origin, marital status, age, disability, or family relationships will not exist in any area, activity, or operation of the college. Chemeketa Community College is also a smoke-free/drug-free environment.

Federal regulations require that all documents submitted by applicants be retained by the college for a period of two years. No submitted materials will be returned and/or duplicated.

For further information, to request an application packet, or to request disability accommodation during the application process, contact the Human Resources Department at 503.399.5009. You may also e-mail requests to humanresources@chemeketa.edu. Our office is located in Building 2, Room 214, on the Salem Campus.

Updated May 9, 2008 by the Human Resources Department