Assisting Customers with Epilepsy/Seizure Disorder
Many employees with epilepsy do not need any type of accommodation on the job simply because their seizures are controlled (by medications, etc). Most are not restricted in the type of work they do nor in their driving. They are not required to disclose their disability unless an accommodation is needed and the job has been conditionally offered.
It is not likely that an employee with controlled seizures will have a seizure on the job. However, in the unlikely event that a seizure does occur, it is wise to be prepared. Preparation begins with a plan of action.
A properly implemented plan of action may reduce the confusion, panic, or fear that co-workers or customers experience if they see someone having a seizure. For example, one designated person should call a spouse or emergency contact and another designated person should watch over the person who has had the seizure. No one provides incorrect or unnecessary medical assistance (CPR, for example). No one overreacts to the emergency because everyone is prepared for it, can identify it, and respond appropriately to it.
People with epilepsy may experience physical, cognitive or sensory limitations. Depending on the type of seizure activity, they may have some of these limitations or possibly all of them. People who have epilepsy or seizure activity may also have driving restrictions.
The customer should be ready to discuss possible accommodations with employers.
WorkSource Oregon Center accommodations may include the specific emergency plan, assistance using the computer, use of a chair with arms to prevent falling, working in a separate room with different lighting or privacy after a seizure for recuperation, and written instructions.
Accommodations that may be requested on the job include written instructions, centrally located calendar of activities, electronic organizer, verbal reminders, telling the employee what he was doing when the seizure occurred since he or she may not remember what was going on when the seizure occurred.
For more accommodation ideas, accommodation scenarios and a guide of accommodation products, please go to Job Accommodations Network.
For tips on assisting someone who has has a seizure, visit:
http://www.epilepsy.ca/scans/brochure/seizuresFirstAid.html