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SAY SOMETHING SO WE CAN HELP

Reporting Complaints & Concerns

We strive to provide a safe place for you to learn. If you are experiencing an issue, please let us know through one of methods below.

Providing a Safe Place to Learn

If you are experiencing an issue, please let us know through one of methods below.

For immediate help, in an emergency –

  • Call 911 for law enforcement, medical or hazard assistance
  • Chemeketa public safety at 503.399.5023
  • APPEAL A GRADE

    The process to file a grade appeal is through the online grade appeal form available on the Student Forms page.

    1. When a student believes that he or she has been given an inappropriate grade, the student will speak directly with the instructor and attempt to resolve the issue.
    2. If a student receives an unsatisfactory or no response from the instructor, the student may appeal the grade by completing the online grade appeal form and attaching supporting documentation of the facts cited in the appeal
    3. The appeal must be submitted no later than 30 calendar days after the grade is posted for the academic term of the dispute. No exceptions will be made to this deadline. Please note, professional-technical program specific deadlines for grade appeals supersede this college-wide deadline for appeal.
    4. The grade appeal case, including the original appeal and supporting documentation, is forwarded to the appropriate academic dean or director via email
    5. The academic dean or director has 30 calendar days from the date of receipt to respond to the student via email. The decision of the academic dean or director is final, and there is no further appeal beyond this point
  • CONCERNS ABOUT INSTRUCTION

    If you have concerns or questions about instruction , we encourage you to contact your instructor first to allow them the chance to address your concerns. If you have done this without satisfaction, please contact the academic dean for that field of study.

    For help identifying which dean to contact, please contact the Office of the Executive Dean of Students by email or phone 503.399.5076.

  • CONCERN ABOUT A STUDENT

    If you are concerned about a student who may need assistance or believe a student has violated the student code of conduct, you can submit the student concern reporting form, or contact the Office of the Executive Dean.

    Student rights and the process for resolving conflicts are described in our Student Rights and Responsibilities.

  • SEXUAL HARASSMENT, DISCRIMINATION OR VIOLENCE

    If you have experienced sexual harassment, discrimination, assault, dating or domestic violence or stalking, you can submit the sexual misconduct reporting form or contact our Title IX Coordinator.

  • NONSEXUAL HARASSMENT OR DISCRIMINATION

    Students

    If the issue is between students or a student and an employee, please contact –

    Office of the Executive Dean of Students
    Salem Bldg. 3, Rm. 272
    503.399.5076
    Email

    Employees

    Alice Sprague
    Salem Bldg. 2, Rm. 214
    503.399.2537
    Email

    If HR has a conflict of interest, contact –
    David Hallett
    Salem Bldg. 2, Rm. 216
    503.399.6529
    Email

    Rebecca Hillyer
    Salem Bldg. 2, Rm. 215
    503.399.8677
    Email

  • FINANCIAL AID COMPLAINTS
    Ryan West
    Salem Building 2, Room 200
  • DISABILITY/ACCESS ISSUES

    To file a confidential complaint regarding accommodating the needs of people with disabilities, contact –

    Students

    Karen Alexander
    Salem Building 2, Room 174
    503.399.5192
    Email

    Employees

    Alice Sprague
    Human Resources
    Salem Building 2, Room. 214
    503.399.2537
    Email

  • CRIMES

    To report a crime or a person you consider potentially dangerous, contact –

    Public Safety Office
    503.399.5023 (24-hour hotline)
    Call 911 if there is immediate danger
    Email