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SAY SOMETHING SO WE CAN HELP

Reporting Complaints & Concerns

We strive to provide a safe place for you to learn. If you are experiencing an issue, please let us know through one of methods below.

Providing a Safe Place to Learn

If you are experiencing an issue, please let us know through one of methods below.

For immediate help, in an emergency –

  • Call 911 for law enforcement, medical or hazard assistance
  • Chemeketa public safety at 503.399.5023
  • APPEAL A GRADE

    Students are encouraged to maintain frank and open communication with their instructor concerning their progress and performance throughout the duration of the course.

    1. When a student believes that he or she has been given an inappropriate grade, the student will speak directly with the instructor no later than four weeks after the end of the academic term of the disputed grade
    2. If satisfaction is not received with the instructor, the student may appeal no later than six weeks after the end of the academic term of the dispute
    3. The student will submit a “Grade Appeal” form
    4. The form should be submitted to the Executive Dean of Students office where it will be forwarded to the appropriate Academic Dean/Director
    5. The Academic Dean/Director will review both the instructor’s and student’s facts related to the grade appeal (tests, papers, reports, participation, etc.)
    6. At the end of the review, the Academic Dean/Director will contact the student with their decision. The Academic Dean/Director’s decision shall be final and will be forwarded in writing to the instructor and student within 30 calendar days of the receipt of the “Grade Appeal” form
    7. The Academic Dean/Director will keep a copy of the appeal for one year
  • CONCERNS ABOUT INSTRUCTION

    If you have concerns or questions about instruction , we encourage you to contact your instructor first to allow them the chance to address your concerns. If you have done this without satisfaction, please contact the academic dean for that field of study.

    For help identifying which dean to contact, please contact the Office of the Executive Dean of Students by email or phone 503.399.5076.

  • CONCERN ABOUT A STUDENT

    If you are concerned about a student who may need assistance or believe a student has violated the student code of conduct, you can submit the student concern reporting form, or contact the Office of the Executive Dean.

    Student rights and the process for resolving conflicts are described in our Student Rights and Responsibilities.

  • SEXUAL HARASSMENT, DISCRIMINATION OR VIOLENCE

    If you have experienced sexual harassment, discrimination, assault, dating or domestic violence or stalking, you can submit the sexual misconduct reporting form or contact our Title IX Coordinator.

  • NONSEXUAL HARASSMENT OR DISCRIMINATION

    Students

    If the issue is between students or a student and an employee, please contact –

    Office of the Executive Dean of Students
    Salem Bldg. 3, Rm. 272
    503.399.5076
    Email

    Employees

    Alice Sprague
    Salem Bldg. 2, Rm. 214
    503.399.2537
    Email

    If HR has a conflict of interest, contact –
    David Hallett
    Salem Bldg. 2, Rm. 216
    503.399.6529
    Email

    Rebecca Hillyer
    Salem Bldg. 2, Rm. 215
    503.399.8677
    Email

  • FINANCIAL AID COMPLAINTS
    Ryan West
    Salem Building 2, Room 200
  • DISABILITY/ACCESS ISSUES

    To file a confidential complaint regarding accommodating the needs of people with disabilities, contact –

    Students

    Karen Alexander
    Salem Building 2, Room 174
    503.399.5276
    Email

    Employees

    Alice Sprague
    Human Resources
    Salem Building 2, Room. 214
    503.399.2537
    Email

  • CRIMES

    To report a crime or a person you consider potentially dangerous, contact –

    Public Safety Office
    503.399.5023 (24-hour hotline)
    Call 911 if there is immediate danger
    Email

  • OTHER CONCERNS OR FEEDBACK

    You may complete this form to submit concerns or feedback that do not meet the above criteria. This form is not confidential. Please include your contact information and we will try to get back to you within two business days