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Support and Outage Status


Check on the status of Chemeketa's systems

Follow the link below to see the times systems will be offline so they can be worked on, improved and updates put in place so things keep working smoothly for you. 


Technical Support Help

The college is currently open to the public, while some services are also remote.

Business hours are Monday – Friday, 8 am to 4:30 pm PT.

Please note: You may need to make an appointment to meet with someone face-to-face.

For technical support with Canvas, Zoom, or Kaltura, email or call 503.399.7399

Canvas technical support is 24/7 and can be reached after regular hours by calling 503.399.7399

Canvas/eLearn FAQs

Self-service Canvas help for students

Self-service Canvas help for instructors


Student Computer Center

Instructional Assistants are available to help with software applications, assignments, Canvas/eLearn, homework submission, and more. Computer Tutoring is available by Appointment.

Visit the Student Computer Center for additional technology resources.


IT Help Desk

Help with My Chemeketa, passwords, Google Apps, Microsoft Office products, and Wi-Fi, call 503.399.7899

For more information, visit the IT Help Desk site at


General Information

Business hours are Monday – Friday, 8am to 4:30pm PT.

For questions about Distance Education and Online classes, email or call 503.399.7873